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The house is brand new and is being very well cleaned. Nice big sauna is it’s greatest feature. There is a compact but nice place for open fire with an outside grill of high quality for any kind of meat.

The property is located right in the centre of the town. It has a great restaurant downstairs and the rooms were clean spacious and were nice and cool even when outside was very hot. There was tea and coffee available throughout the day.

A very nice room, perfectly equipped kitchen and a really hospitable landlady. I enjoyed my stay very much and will definitely return in the future.

Everything was beautiful. Location, Villa, Room, Pool and Sauna, Garden. The staff was very kind and very helpful, they've made our stay there very special. We're definitely going back 😊

Beautiful stylish elegant comfortable affordable and perfectly located

Our children selected this place to celebrate my birthday. They couldn't have found a better place. The hotel is truly amazing. The location, out of town and close to the river, is beautiful. Everything speaks RELAX. The views either from the restaurant or from the room, the pool, and the SPA set the environment for a great stay. The staff, especially Sonya and the General Manager are very welcoming, always there to help, and very hospitable. Upon reception, Sonya was ready to support our needs, she made sure that our room would be ready even if we arrived a little bit earlier and offered a welcome drink while we waited. She also provided an overview of the facilities and instructions on how to use the SPA. She gave us directions to town, where to park, and places to visit. The room is beyond expectations, spacious, with a view of the river, and spotless. King-size bed and a fully equipped bathroom. A safe also that will be part of another story :) We enjoyed the SPA. There are 5 different types of saunas, well-prepared, and clean: Jacuzzi and pool. Massage service is in place. Now the Safe story. We had such a wonderful time and felt so relaxed that even though we always checked the room to avoid leaving anything behind, on this occasion we left our passports. We realized upon arrival at the airport, 2 hours away. After the shocking find, we called the hotel and both reception and the general manager took immediate care of the incident. They found our passports, negotiated transport, and in less than 2 hours we had our passports back. Talking with the general manager, the quick support we received kept our holidays still on track. What could have been a nightmare was a quick fixable event thanks to them. Muchas gracias from Costa Rica.

Located near the center. A few minutes walk uphill from the towns center. Private parking. Large and comfortable rooms. Wonderful view of the town. Breakfast was very nice. A gluten free meal prepared for one of us, which contained a nice variety.

The Hotel provided excellent service from the beginning to the end. The Spa area is not as big as a thermal spa, but big enough to relax and have a great time. You get as many towels as you need, tea, fruits, pools are warm. You can walk straight into the main stream and everything is close to the Hotel.

Everything went so perfectly that I wish we had stayed longer in Karlovy Vary. The city itself is beautiful and the hotel is magical. The staff was great, the restaurant and bar were great as well. and to top it off, a very comfortable bedroom.

Great location! Very helpful staff helped us park during the triathlon. Could see the magic show from the window. Dinner was great and breakfast was nice too.