About this property

Set in a scenic mountain landscape at 5.4 feet above sea level in the Katschberghöhe Ski Area, this elegant 4-star superior hotel offers panoramic mountain views, the large Acquapura spa area, modern fitness rooms, and free WiFi access in all areas. Guests enjoy direct access to ski slopes and hiking trails. The Falky Land children's area includes indoor play facilties, a children's spa with a family pool, waterslide, baby pool, children's sauna and steam bath, and an outdoor playground with various attractions. Professional child care for children from 3 to 12 years of age is also available. In the restaurant, guests can enjoy Austrian and international cuisine, as well as Carinthian specialties.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Falkensteiner Hotels & Residences
Hotel chain/brand
  • Top Location: Highly rated by recent guests (9.5)

  • Great Food: Meals here are highly recommended!

Breakfast Info

Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel

  • Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 bunk bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
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Sustainability

This property has 2 third-party sustainability certifications.
Austrian Ecolabel
Austrian Ecolabel
EU Ecolabel
EU Ecolabel

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Rebeka
Croatia Croatia
Great hotel with excellent location. Really friendly staff - they helped us during our stay, thanks to the hotel manager. Kids loved kids club, ladies there were really nice, and manager of the ski school was so kind. Kids swimming pool is nice....
Vedo
Austria Austria
Great staff, good food and plenty of opportunities for children to play, hike, swim etc. Definitely recommended.
Iva
Croatia Croatia
The emploees are very kind, helping. Location is perfect.
Sejo001
Belgium Belgium
The friendly staff, the kids area and club, the location and the food, especially dinner for adults.
Ana
Croatia Croatia
The restaurant staff is extremely nice and the food is perfect.
Martina
Czech Republic Czech Republic
We loved the breakfast, nothing was missing. The dinner was usually very good (some food was excelent, we liked less the “austrian” dinners, but there was really a lot of choice). The room was very nice,clean and with proximity to kids...
Teja
Slovenia Slovenia
Very friendly staff, location, clean, pet friendly. They made really nice Christmas evening.
Kristina
Croatia Croatia
The hotel is nice, nothing too fancy. The appartments are nice and big enough. The SPA is nice and the pool. Massage was very good. The breakfast is amazing however the dinner is bellow average. However our waiter Luka was great. The location of...
Senka
Croatia Croatia
Excellent position, very kind staff, big room, great food.
Jason
Australia Australia
Beautiful location in the village of Katschberg - handy proximity for the Adventweg in December. incredible kid’s facilities - very welcoming atmosphere for kids. Lovely large room. Food plentiful and tasty. Loved having our own dedicated table...

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant
  • Cuisine
    Austrian • International • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Falkensteiner Aktiv & Familienhotel Cristallo Superior takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that the entire restaurant area is nonsmoking. Also, pets are not permitted in any of the public areas.

Please note that special conditions may apply when booking more than 3 rooms.

Please note that vouchers from 3rd party companies are not accepted at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.