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About this property

This 5-star chalet in Zermatt, close to the Klein Matterhorn Cable Car, offers stylish apartments with a unique ski-in and ski-out location, as well as free WiFi access. Each of Chalet Altesse’s apartments has a balcony or terrace and offers panoramic Matterhorn views. They are all accessible by elevator. Bed linen is provided, and towels are changed once a week. Built from natural stone and wood in modern Alpine style, the Chalet Altesse features top-quality contemporary furnishings and spa facilities, including a Finnish sauna and a steam bath. Several services can be organized at an additional cost, including meal deliveries from a restaurant, groceries, laundry, and extra cleaning. On request, fresh bread can be organized every morning at a surcharge. The bus stop, a grocery store, and a playground are only a short walk away from Chalet Altesse.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Zermatt, this property has an excellent location score of 8.9!

  • Ski-to-door


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Louise
    Australia Australia
    Chalet Altese was large, spotless and beautifully presented. The manager and hosts were very responsive, kind and helpful. The view from the lawn was stunning, with the Matterhorn centre stage from pre-dawn until sunset (when the weather was...
  • Denise
    United States United States
    Immaculate and well situated, gorgeous view of the Matterhorn from the deck. Extremely well maintained and modern
  • Future
    United States United States
    Fantastic hosts that kept us informed of every detail. Extra attention to our needs. Very helpful with local travel changes. Felt like we had a close friend that we could reach out to for anything.
  • Raad
    United Arab Emirates United Arab Emirates
    The view was amazing, the host Nikki was available to help at anytime, e-bus station was very near, once again the view was breathtaking It has lift, sauna, steam room, fire place and many more must needed amenities
  • Anonymous
    United States United States
    Unbelievable views, an exceptionally beautiful and large property, and amazing hosts!
  • Conor
    United Kingdom United Kingdom
    Beautiful apartment with terrific view of the Matterhorn. Richard,who was looking after the property, went above and beyond. He could not have been more helpful, and it was much appreciated.
  • Myrna
    Switzerland Switzerland
    Talk about a gorgeous surrounding! Quick access to hiking routes, quiet area to enjoy the nature sounds, and of course, the view to the Matterhorn. The home itself is priceless. Spacious, clean and cozy. The spa offerings are what you want after a...
  • Rachael
    Australia Australia
    Beautifully decorated and well appointed space. The view was amazing.
  • May
    Singapore Singapore
    Tastefully furnished, well equipped, beautiful views of the mountains. It has everything needed for a most lovely stay including quality appliances and fixtures
  • Nachitolee
    United Kingdom United Kingdom
    The chalet is definitely large and spacious All equipment for catering are included, big dinning table, sofa and large balcony toward the Matterhorn mountain. We visited Zermatt just after the continuous rain and flood of city, the free e bus...

Managed by Chalet Altesse

Company review score: 9.7Based on 45 reviews from 1 property
1 managed property

Company info

I grew up in the hospitality industry thanks to my parents who run the successful restaurant Zum See in Zermatt. Our aim is always to make our guests feel welcomed and give our most to make their stay unique and memorable. Hopefully we get a chance to welcome you soon and treat you with a special holiday time away from home.

Property info

Our family run Chalet in Zermatt will conquer your hearts. Once our guest, always our guests. The unique connection of our business with our restaurant Zum See gives our Chalet a quality label - who loves Zum See will love our Chalet Altesse. WHEN YOU ARE BOOKING THE FOUR GUEST RATE, THEN YOU WILL BE ABLE TO USE ONLY TWO BEDROOMS OUT OF THE THREE. OTHERWISE, YOU WILL HAVE TO CHOOSE THE 6 GUEST RATE, IN ORDER TO USE ALL ROOMS.

Neighborhood info

The neighborhood where the Chalet is located is a cute residential area of Zermatt called Winkelmatten. Very well connected to the ski lifts, charming tiny center with old hamlets, a white little chapel and playground give the neighborhood a special touch. I grew up in Winkelmatten and believe it is the best place to stay in Zermatt, away from the crowds of tourists but close enough to all amenities of Zermatt.

Languages Spoken

German,English,Spanish,French,Italian

Area info

House rules

Chalet Altesse - Premium Apartments takes special requests – add in the next step!
Check-in
From 4:00 PM to 9:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to CHF 250 after check-out, according to this property's Damage Policy.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
CHF 50 per child, per night
Crib upon request
Free
2 - 5 years
Extra bed upon request
CHF 50 per child, per night
Adult (18+ years)
Extra bed upon request
CHF 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 AM and 8:00 AM.
Pets
Pets are allowed on request. Charges may apply.

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Chalet Altesse - Premium Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 10:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

If you cause damage to the property during your stay, you could be asked to pay up to CHF 250 after check-out, according to this property's Damage Policy.