Hotel Metropol & Spa Zermatt

–Excellent location - show map
+48 photos
Scored 9.2
Rated superb

Staff

9.8

About this property

Boasting fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is located in the centre of Zermatt, offering cosy rooms with free wireless internet and a spa centre. After a long day outdoors you can relax at the health centre while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transfer service from the Zermatt Train Station and the taxi stop during the day until 18:00.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar

Property highlights

  • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.7

  • Great Food: Meals here are highly recommended

Breakfast info

Vegetarian, Gluten-free, Buffet

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
1 sofa bed
and
1 large double bed
1 double bed
and
1 sofa bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Pui
Hong Kong Hong Kong
“Good location, warm welcoming from the receptionist, nice and helpful staffs, excellent service for breakfast”
Christine
Australia Australia
“Our room had a view of the Matterhorn. It was spacious, clean with comfortable bed and a great shower. It was a short walk away from the town centre and restaurants. Breakfast was good with fresh eggs on request.”
Susan
United Kingdom United Kingdom
“Lovely hotel in the centre of Zermatt but away from the noise of the Main Street. Helpful , friendly staff. Had a room with a view of the Matterhorn. Absolutely amazing and worth the higher price to sit on the balcony and admire the view. Good...”
Jellymcbaby
United Kingdom United Kingdom
“Staff were very friendly and extremely helpful when required. Exceptionally clean 👌”
Georgina
United Kingdom United Kingdom
“Great hotel near the centre of Zermatt, we were able to walk from the train station with our luggage and get around to everything that we wanted to without having to catch the buses. The breakfast was excellent and set us up for the day. Rooms...”
Bernhard
Switzerland Switzerland
“Very central, very nice room, very nice with all respects, very nice staff and excellent breakfast”
Victoria
Switzerland Switzerland
“great Matterhorn view from my room balcony, very helpful staff and cleanness”
Donald
Canada Canada
“Terraced rooms facing Matterhorn are worth the splurge as they offer ever changing views of the most photographed iconic mountain and create a picnic atmosphere.Full view windows and door open up to beautiful floral Zermatt. Room was clean, comfy...”
Malgorzata
Jersey Jersey
““Lovely stay! The hotel has a fantastic location—close to everything yet peaceful. The atmosphere felt very warm and family-like, and the staff were truly lovely and friendly, making us feel welcome from the moment we arrived. Everything was...”
Elis
Iceland Iceland
“Needed a room overnight, and got it for a very good price. Was on groundfloor but still so high up that people didn´t see in my window from the street. The room was spacious and very nice and clean, shower and shower facilities were very good. ...”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    European
  • Open for
    Dinner
  • Ambiance
    Traditional
  • Dietary options
    Vegetarian • Gluten-free

House rules

Hotel Metropol & Spa Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.