Casa Lucy

–Excellent location – show map
+95 photos
Scored 9.4
Rated wonderful

Staff

9.6

Property highlights

About this property

Lucy offers family-run accommodations and simple décor in central Puerto Natales, only 4 blocks from the city center. Guests can book trips to Torres del Paine and enjoy free Wi-Fi. Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colors and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room. Teniente Julio Gallardo Airport is 5.6 mi away from Lucy.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Breakfast

  • Located in the top-rated area in Puerto Natales, this property has an excellent location score of 9.2!

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
2 twin beds
1 queen bed
2 twin beds
and
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Cassidy
United States United States
“Lucy is so kind, accommodating, and communicative. The B&B is cozy and clean; the room we stayed in was quite large. The stay is an easy 7-minute walk to the bus station and Lucy even let us store our bags for a few days while hiking. There's...”
John
Canada Canada
“Immaculate. Señora Lucy and Señor Irwin were SO pleasant and accommodating. Location easy walk. Close to bus for Torres del Paine hiking.”
Julia
United States United States
“We stayed here for one night on each end of the W Trek. The hospitality was great, the host was very friendly, provided a nice breakfast (and you're able to pick the time) and also helped us call a taxi to take to the airport on the last morning....”
Reilly
United States United States
“Excellent location, close to bus station and downtown”
Heather
United States United States
“Very accommodating host who facilitated early check in. Wonderful breakfast. Quiet location but also proximal to bus station.”
Rodney
United States United States
“Lucy was fantastic helping us with a place to do laundry, rent gear for trekking and printing documents. Awesome.”
Patricia
United States United States
“Comfortable and close to Rodoviario. Breakfast included. Wonderful host!”
Matthew
United States United States
“Very clean. Large rooms made it easy to pack up our hiking packs. Welcoming staff. Good value for the money. Easy walk from the bus station.”
Shelley
United States United States
“We stayed here before and after hiking the W and were able to leaved out luggage while we hike. The hotel is very clean and quiet and Lucy is a fabulous hostess. It’s very well located, can walk to the bus station and the center. The breakfast is...”
Andrew
United States United States
“Lucy is a wonderful host. The facilities were spacious and clean, the breakfast was delicious and plentiful, and the location was perfect--between the bus station and the busy tourist and commercial area. But Lucy was this hostal's best asset. She...”

Area info

House rules

Casa Lucy takes special requests – add in the next step!
Check-in
From 12:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

4+ years
Extra bed upon request
$30 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed CompraCash
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Payments with Credit Card can only be in local currency (CLP). Payment in USD are only possible in cash.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Lucy of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.