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About this property

Comfortable Accommodations: Puma House in Puerto Natales offers family rooms with private entrances. Each room includes a kitchenette, private bathroom, and city views. Essential Facilities: Guests enjoy a garden and free WiFi. Additional amenities include a lounge, shared kitchen, and free parking. Convenient Services: The hostel provides a paid shuttle service, concierge, tour desk, and luggage storage. Bicycle parking and hire are available. Local Attractions: Located less than 0.6 mi from Puerto Natales Bus Station and Municipal Museum of History, and 16 mi from Cueva del Milodon. Teniente Julio Gallardo Airport is 5 mi away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Puerto Natales, this property has an excellent location score of 9.5!

FREE parking!


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Availability

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Room Type
Number of guests
 
1 bunk bed
1 bunk bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Johannes
    Netherlands Netherlands
    Very good hostel with a good vibe and everything you will need.
  • Nicholas
    United States United States
    Good place. Friendly staff. Nice location. Good value. Clean, safe. God lockers and WiFi.
  • Ramón
    Spain Spain
    Great location and good facilities and atmosphere of adventure. Hector and the rest of the staff were great, very helpful and kind.
  • Stefano
    Italy Italy
    The staff is very friendly and welcoming they give you information about the hikes and they also rent gear! The hostel is very clean and tidy and is in a good location. I would recommend it to everyone.
  • Isabela
    Brazil Brazil
    I loved my stay there. The place is beautiful, chill, calm, I felt very welcomed, staff good and always cleaning and taking care of the place. Super comfortable bed, bedsheets Full kitchen with coffee and tea available all the time, good shared...
  • Dk
    United States United States
    The place was so clean and they maintained the facilities very well. The guys that take care of Puma House are very thorough and clean. All guests seemed to respect the facilities as well and would clean after themselves. You can rent gear here...
  • Anya_ka
    United States United States
    Wow, this hostel exceeded all my expectations! They reserved the gear we requested for us without a deposit. We rented a tent, two sleeping bags, two sleeping pads, two pairs of trekking poles and two backpacks, and everything was of good quality...
  • Koop
    Canada Canada
    The staff were absolutely lovely, very attentive and they kept the place spotless. The location is good, just a 10 minute or less walk from grocery store and many restaurants. The bus station is also only a 10 minute walk away. The double bed room...
  • Alexandru
    Romania Romania
    Close distance to everything. They were very helpful and responsive, you can rent hiking poles for cheap price. Forgot some stuff there in the morning and till the evening they searched for it and kept it for me, great management
  • Thomas
    United Kingdom United Kingdom
    Brilliant location in the centre of Puerto Natales, nice bars, cafes and restaurants nearby. Only a short walk to the bus station for trips to Torres del Paine. Room was big, comfortable and spotless. The staff were very friendly and helpful,...

Area info

House rules

Puma House takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 10 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed CompraCash
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.