Sustainability certification

Park-Hotel Hagenbeck

–Great location - show map
+100 photos
Scored 8.7
Rated excellent

Staff

9.2

Property highlights

You might be eligible for a Genius discount at Park-Hotel Hagenbeck. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

This 4-star-superior hotel next to Hamburg's Hagenbeck Zoo and Aquarium offers soundproofed rooms with exotic décor, a modern spa with panoramic views, and discounted access to the zoo. The spacious rooms at the Park-Hotel Hagenbeck include a flat-screen TV and laptop safe. Wi-Fi is available in all areas. The arctic-themed fit & well area on the 5th floor includes 2 saunas, infrared sauna and a relaxation room. The fitness room offers great views of Hamburg. Creative, international cuisine is served in the Park-Hotel Hagenbeck’s Augila restaurant with show kitchen. Guests can also relax on the terrace or in the Baobab Bar & Café. The Hagenbecks Tierpark Underground Station is only 328 feet from the Park-Hotel. Trains run to the Hamburg Messe Exhibition Center in 20 minutes.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking on site
  • Free Wifi
  • Spa
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

  • Top Location: Highly rated by recent guests (8.8)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

  • Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
GreenSign
GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Loengard
Germany Germany
“Very good and large breakfast buffet, very tidy room and a friendly staff.”
Loengard
Germany Germany
“Excellent Breakfast, very clean and cosy room, friendly staff!”
Amit
Germany Germany
“All was great, served the purpose for my stay and the location is great.”
Borodianskyi
Sweden Sweden
“Calm area, Zoo park just over the corner. Underground parking 24 Euro per day.”
Scott
Netherlands Netherlands
“This is a nice hotel with a bit outdated style. The wildlife/Africa theme is interesting and not cheaply done, so it feels OK. The room itself was large and comfortable for an overnight stop; we had no trouble falling asleep. The staff put bowls...”
Catalin
Romania Romania
“The location is very good for families with children - right next to the zoo and aquarium. Worth a visit!! Unfortunately we only had time for the aquarium (3h) and witnessed the shark feeding (starts at 10.30). We stopped at this hotel before...”
Donald
United States United States
“Great stay near the heart of Hamburg and near many restaurants and attractions. They have a partnership and discount with the Zoo.”
Duum
Romania Romania
“Greatest experience so far in Hamburg, excellent location, stylish and clean hotel with very good breakfast. Kids were happy. Tim from the reception is an amazing professional!”
Jasmine
United Kingdom United Kingdom
“Really nice design and the staff are all so friendly”
Karyn
Germany Germany
“Everything! Amazing room decor and comfort - we loved the sliding door to the bathroom, excellent breakfast buffet, outstanding bar (especially the staff!), convenient for travel into the city centre and for the wonderful zoo, free minibar (in...”

Hotel area info

Restaurants

1 Restaurant On Site
Augila
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Park-Hotel Hagenbeck takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 12 years
Extra bed upon request
€ 15 per child, per night
13+ years
Extra bed upon request
€ 49 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardDiners ClubMaestroEC-CardDebit cardCash

The fine print

Must-know information for guests at this property

Please note the special opening hours of our fitness center. Monday - Sunday 17:00 - 22:00

Guests under the age of 18 can only check in with a parent or official guardian.