Sustainability certification

MUR Neptuno Gran Canaria - Adults Only

–Excellent location - show map
+41 photos
Scored 8.7
Rated fabulous

About this property

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week. There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking. In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.2)

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
2 single beds
2 single beds
or
1 double bed
2 single beds
or
1 double bed
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Sustainability

This property has 1 third-party sustainability certification.
Biosphere Certification
Biosphere Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Toni
Finland Finland
“Amazing experience, room was quiet, friendly staff, nice food, no kids. Big balcony and decent size TV in the room to watch Netflix. Nice welcome chocolate with a bottle of red wine. Even the price was close to the 5 star hotels in Meloneras I...”
Jon
United Kingdom United Kingdom
“Room spacious and comfortable with good air conditioning. Lovely bathroom. Excellent breakfast- good for a long term stay and very close to Yumba.”
Samuel
United Kingdom United Kingdom
“Large, comfortable room and bathroom, with air conditioning - a very welcome feature in the heat of summer. Broad range of food items at mealtimes to suit every taste. Staff were welcoming and friendly - fluent English-speakers. Good-sized pool...”
Tihomir
Ireland Ireland
“Food buffet, fairly clean, nice balcony, small slide at the pool, nice+helpful receptionists and lovely restaurant service staff. Good location.”
Christian
Switzerland Switzerland
“Very friendly staff, rooms clean and relatively new. Great pool area”
Anna
Belgium Belgium
“We had a very enjoyable stay at this hotel. The rooms were cleaned daily, and towels were refreshed each day — a detail we truly appreciated. The reception staff were extremely polite and welcoming, and both check-in and check-out were smooth and...”
Sara
United Kingdom United Kingdom
“The hotel is great ! The staff were amazing, very helpful and happy to work there. The room and the hotel in general were very clean.”
David
Ireland Ireland
“Location, room, bed and facilities were all excellent and super comfortable”
Chris
Australia Australia
“Location, good breakfast , nice helpful staff , comfortable stay ,”
James
United Kingdom United Kingdom
“Breakfast was lovely from 9 to 11 rooms were very clean and comfortable”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante #1
  • Cuisine
    Local • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

MUR Neptuno Gran Canaria - Adults Only takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.