About this property

The 5-star Grand Hotel offers stylish rooms. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The Grand, York is currently undergoing an extensive and exciting spa renovation, meaning that the spa and gym facilities are currently unavailable. However, guests are welcome to book Elemis spa treatments to enjoy throughout the duration of the renovations. We apologize for any inconvenience.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Located in the heart of York, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Yi
China China
Everything and pls just blindly live inside. You will understand what means everything
Laura
United Kingdom United Kingdom
Everything was clean, room beautiful, everyone was polite and smart and smiley, nothing was too much trouble, food was amazing, had an amazing stay.
Doreen
United States United States
Great location. Wonderful large rooms and extra large twin beds! Everyone friendly and helpful.
Christine
United States United States
Central location for what we wanted to do. The staff was fantastic.🙂
Elizabeth
United States United States
Exceptional!! Excellent!!! This was our favorite hotel on our road trip! Service was beyond our expectations! Our room was so comfortable. Everything was provided. The valet parking is worth it!! They even packed our car with our luggage while we...
Chadi
Saudi Arabia Saudi Arabia
I did not had breakfast, but i had a delicious room order Dinner and was great!
Nick
United States United States
Nice building, great location, and friendly staff.
Safwan
United Arab Emirates United Arab Emirates
Very prestigious hotel with outstanding customer service and excellent quality of rooms, food and facilities. The hotel is in prime location and managed by professional teams.
Nadia
United States United States
Unbelievable from top to bottom. The room is spacious and comfortable. Location very close to the rail station but yet separate from the bustle of the old town was perfect. Everyone was helpful and accommodating. Once we needed ice, and it...
Jane
United States United States
The young male concierge was very helpful. The rooms were spacious and very comfortable

Hotel area info

Restaurants

2 Restaurants On Site
The Rise
  • Cuisine
    British
  • Open for
    Breakfast • Dinner • High tea • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Legacy - Fine Dining Restaurant
  • Cuisine
    British
  • Open for
    Dinner
  • Ambience
    Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Grand, York

Great facilities! Review score, 9.3

Most popular amenities

  • Indoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

The Grand, York takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
£40 per child, per night
Crib upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£40 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.