- Garden
- Pets allowed
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Free WiFi
- Family rooms
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Tea/coffee maker in all rooms

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Guest reviews
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Guests who stayed here loved
- Queenie
United Kingdom
“I like how the property was presented, it looked elegant and it was all clean” - Timothy
Spain
“Perfect location very friendly efficient staff, rooms clean comfy bed great shower The price was unbelievable for such a nice property! Fantastic Breakfast, Evening menu looked nice but never ate there Would highly recommend this Hotel” - Cheryl
United Kingdom
“Everything about the hotel, 3rd time staying here.” - Trisha
United Kingdom
“Location just outside train station = perfect Rooms were great, only gripe we had booked two identical rooms, 1 room had a coffee maker with pods, kettle, tea bags, coffee no milk. Two bottles of water and 1 packet of crisp. Other room only had...” - Royston
United Kingdom
“Beautiful Hotel, lovely and clean. The room was perfect. Nice size, with bath and shower. Lovely and clean. Excellent location. Very helpful and pleasant staff. Nice breakfast with plenty of choice. Dining room spacious and very clean.” - Ken
United Kingdom
“Great location opposite Chester railway station,very clean hotel with friendly staff,we had a lovely meal celebrating my wife's birthday in the restaurant,and the buffet breakfast in the mornings was excellent with a very good choice of food...” - Nia
United Kingdom
“Atmosphere in hotel was friendly warm and welcoming” - Allison
United Kingdom
“Breakfast was excellent, great location, friendly staff” - Beverley
United Kingdom
“Very spacious, comfortable suite which benefitted from large en-suite bathroom complete with separate bath and walk-in shower. Staff very accommodating and friendly. On site restaurant served delicious food, just what was needed after a busy day...” - Megan
Australia
“Good location for connections Staff were exceptionally polite and helpful at all times Spacious and well managed”
Hotel surroundings
Restaurants
- Kings' Grill
- CuisineBritish
- Open forBreakfast • Dinner
- V&A
- Open forLunch • Dinner
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine print
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.