Kana Citra Guesthouse

–Excellent location - show map
+19 photos
Scored 8.7
Rated fabulous

Excellent location!

9.5

Property highlights

You might be eligible for a Genius discount at Kana Citra Guesthouse. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Kana Citra Guesthouse in Surabaya offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a refrigerator, work desk, and TV, ensuring a pleasant stay. Leisure Facilities: Guests can relax on the terrace or enjoy the year-round outdoor swimming pool. The family-friendly restaurant serves halal Indonesian cuisine in a traditional ambience, offering lunch and dinner. Additional amenities include a lounge, indoor play area, and coffee shop. Convenient Location: Located 24 km from Juanda International Airport, the guesthouse is near attractions such as the House of Sampoerna (11 km) and Surabaya Zoo (12 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Restaurant

Top location: Highly rated by recent guests (9.5)

  • Free private parking available on-site

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Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 single bed
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Un
Indonesia Indonesia
“Worth it price for one night Staff are friendly Very close to us embassy Easy to find a food”
Анна
Russia Russia
“Очень удобная локация - недалеко от американского посольства. Напротив много кафе для завтрака и обеда, в номере чисто, он старый, но не грязный, постельное тоже старое, но не грязное, ничем не пахнет, для остановки на одну ночь исключительно по...”
Kapitolina
Russia Russia
“Приятный просторный номер, очень близко к посольству сша”
Catharina
Indonesia Indonesia
“I love the services and hospitality of the staff, which make this property quite standout. I needed a two-page file to be printed for my US Visa docs and the receptionist helped me out with no extra charge. To the best of my knowledge, it is also...”
Iurii
Russia Russia
“Близко расположено в Американскому консульству, дойти можно пешком. Ничего лишнего. Простой номер переночевать. Расположен рядом с парком.”
Dmitry
Russia Russia
“Удобная локация к консульству США Очень вкусное кафе напротив через дорогу Приятный персонал”
Aleksei
Russia Russia
“Номер был чистый, довольно просторный. Хороший напор воды, так же считаю большим плюсом👍🏿 Не было никаких посторонних запахов, сырости и прочего. Персонал очень отзывчивый и приветливый, хотя и почти не говорит на английском. В номере была питьевая...”
Hanna
Belarus Belarus
“Perfect place. Close to the US embassy which was the purpose of my visit. Everything is clean, tidy, for my one night it was pretty comfortable. Value for money! Thanks!”

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Hosted by Kana Citra

9.1
Host review score
Kana Citra
Located in the heart of Citraland, West Surabaya. We offer you a big room, with outdoor pool as facilities, make you feel like home. Also near United State Embassy of Surabaya, International School and Universities.
Languages spoken: English,Indonesian

Property surroundings

Restaurants

1 restaurant on site
Soto Kudus Citraland
  • Cuisine
    Indonesian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Halal

House rules

Kana Citra Guesthouse takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Adult (18+ years)
Extra bed upon request
Rp 100,000 per person, per night

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kana Citra Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.