Family Hotel Serena

–Excellent location – show map
+197 photos
Scored 9.3
Rated wonderful

Staff

9.6

Property highlights

About this property

Comfortable Accommodations: Family Hotel Serena in Andalo offers family rooms with private bathrooms, air-conditioning, and garden or mountain views. Each room includes a mini-bar, work desk, and free WiFi. Wellness and Leisure: Guests can relax at the spa and wellness center, sauna, and hot tub. The hotel features a sun terrace, indoor and outdoor play areas, and a games room. Free bicycles are available for exploring the surroundings. Dining Experience: The family-friendly restaurant serves Italian cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is a buffet with Italian specialties. Additional amenities include a bar, coffee shop, and outdoor seating area. Location and Activities: Located 39 mi from Bolzano Airport, the hotel is near Molveno Lake (5 mi) and MUSE (23 mi). Winter sports such as skiing, hiking, and cycling are available. Highly rated for family-friendliness and excellent service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Spa
  • Free parking
  • Family rooms
  • Restaurant
  • Free Wifi
  • Skiing
  • Non-smoking rooms
  • Bar
  • Breakfast

Located in the best-rated area in Andalo, this hotel has an excellent location score of 9.5

Breakfast Info

Italian, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 twin bed
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
or
1 bunk bed
and
1 queen bed
2 sofa beds
and
1 queen bed
or
1 sofa bed
and
1 queen bed
and
1 futon bed
1 sofa bed
and
1 queen bed
and
1 futon bed
or
2 sofa beds
and
1 queen bed
and
1 futon bed
2 queen beds
or
2 twin beds
and
1 queen bed
and
1 futon bed
2 sofa beds
and
1 queen bed
or
1 bunk bed
and
1 queen bed
and
1 futon bed
Bedroom 1
1 queen bed
Bedroom 2
2 sofa beds
1 bunk bed
and
1 queen bed
3 sofa beds
and
1 queen bed
1 sofa bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 king bed
1 queen bed
or
2 twin beds
and
1 queen bed
and
1 futon bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Hilmar
Iceland Iceland
“Staff was really nice, everything really clean, food was good and location of the hotel well placed”
Luke
Australia Australia
“To all the other hotels in Europe, stay at Hotel Serena to see how it’s supposed to be done. After 5 weeks travelling throughout Europe and almost a different hotel each night this hotel left all the others for dead. The service and value for...”
Stefano
Netherlands Netherlands
“Literally everything. Staff, location, facilities... all is made to insure you reset your mind as parents. Kids enjoy to stay in the kids club and parents can (if they wish) have some time for themselves.”
Emilio
Italy Italy
“Tutto perfetto, dai servizi che offre l’hotel ai pasti. Colazione ottima, merenda idem, le cene una migliore dell’altra..sembrava di essere in un ristorante stellato. Personale super cortese, da Ada al bar,Daniela in sala ristorante e Melissa alla...”
Davide
Italy Italy
“Struttura molto bella e gestita bene. Camera singola spaziosissima e molto pulita”
Denis
Italy Italy
“La struttura si trova in posizione ottima rispetto al centro della città e vicinissima ad Andalo Life, ha un ampio e comodo parcheggio gratuito. La colazione è un momento molto piacevole, con ottima possibilità di scelta tra salato e dolce, oltre...”
Chiaraitalytuscany
Italy Italy
“Personale molto gentile e accogliente; hotel ben curato e pulitissimo. Colazione, merenda e cena eccellenti e con grande varietà. Piscina riscaldata adatta ai bambini; spa grande e rilassante. Spazio esterno immerso nel verde ricco di giochi per...”
Francesco
Italy Italy
“Animazione, cucina, pulizia camere, merende pomeridiane, gentilezza del personale, giochi a disposizione dei bambini, parco giochi all'aperto”
Martina
Italy Italy
“Posizione centrale, servizio noleggio passeggini elettrici, il parco giochi esterno è veramente bellissimo”
Chiara
Italy Italy
“Le attenzioni riservate alle famiglie e alle esigenze dei bambini. La pulizia, il cibo, la cortesia del personale.”

Hotel area info

Restaurants

1 Restaurant On Site
Ristorante #1
  • Cuisine
    Italian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Family Hotel Serena takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
€ 25 per child, per night
3 - 16 years
Extra bed upon request
€ 25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCartaSiOtherCash

The fine print

Must-know information for guests at this property

License number: IT022005A1DMUWRRL7, M030