Gingetsu

–Great location - show map
+11 photos
Scored 8.5
Rated very good

Staff

9.0

About this property

Comfortable Accommodations: Gingetsu in Shimosuwa offers comfortable rooms with air-conditioning, private open-air baths, and mountain views. Each room includes a bidet, hairdryer, yukata, tatami floor, refrigerator, shared bathroom, slippers, and TV. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and free WiFi. Additional amenities include a public bath, elevator, housekeeping, laundry, and luggage storage. Free on-site parking is available. Local Attractions: Located 15 mi from Matsumoto Airport, Gingetsu is near Canora Hall (2.5 mi), Suwa-Lake (1.9 mi), and Matsumoto Castle (20 mi). The surrounding area features a hot spring area. Guest Satisfaction: Highly rated by guests for room comfort, Gingetsu ensures a pleasant stay with excellent service.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.8)

  • Free Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
3 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Mark
United States United States
“The staff was so helpful. They were able to help me book lodging in my next city where the host did not speak English or have a web site.”
James
United States United States
“Staff was very friendly, the room was pretty quiet, and the onsen was quite relaxing”
Chris
Australia Australia
“Great location and value for money, plus excellent management and staff.”
Simon
Australia Australia
“Staff were very kind and explained everything simply. They also pointed us towards a very nice Izakaya owned by a lovely couple.”
Magdalena
Czech Republic Czech Republic
“The ryokan is lovely and the staff was very welcoming and helpful. We got a corner room that was very spacious and cozy, with lovely views of the mountains around Suwa. Although there is no shower in the room, the shared baths are well equipped...”
Emily
Australia Australia
“The bath house was very comfortable and clean. Very helpful staff that made you feel welcome”
Laura
Netherlands Netherlands
“After two weeks of campervan we wanted to end our Japan trip with a ryokan stay. We are very happy we booked this place! Most amazingly was the private outdoor onsen. Rooms were big and extremely clean. There was some nice matcha tea and hot...”
Jonathan
Australia Australia
“Great service, there's an outdoor and indoor onsen. The lady helped me with her food recommendations around the area. There's also an elevator so you don't have to carry your luggage up the ryokan! Please read the instructions provided especially...”
Kristiyan
United Kingdom United Kingdom
“Friendly staff and atmosphere, very relaxed. The outside bath was delightful.”
Weronika
United Kingdom United Kingdom
“I had the best night in Gingetsu. After onsen, I've slept like a baby. The tatami beds were really comfy, especially pilows filled with beans! The room was really beautiful.”

Area info

Amenities of Gingetsu

Great facilities! Review score, 8.1

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Breakfast

House rules

Gingetsu takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 23:00 and 06:00
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaJCBNICOSCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 8:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Guests who want to eat breakfast at the hotel must make a reservation at least by 18:00 a day before check-in. Additional fees apply.

Futon bedding will be prepared prior to arrival if guests do not inform the property their arrival time in advance.

Please inform Gingetsu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 20:00:00 and 07:00:00.