Ryotei Matsubaya

–Great location - show map
+43 photos
Scored 9.2
Rated wonderful

Staff

9.4

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About this property

Boasting various natural hot spring baths and delicately prepared lavish Japanese meals, Ryotei Matsubaya offers chic guestrooms with Japanese esthetic and a relaxing ambiance. Free Wi-Fi is available in public areas. The ryokan offers both Western-style rooms with wood-flooring and Japanese-style rooms fitted with traditional futon bedding. Each air-conditioned room comes with a flat-screen TV and a fridge. Some rooms feature an private bathroom. Matsubaya Ryotei offers free luggage storage and safety deposit boxes. Some hot spring baths are available for private use. Massages can be arranged at an additional charge, and guests can request a car rental to explore the local area. A gift shop and drinks vending machines are available on site. JR Beppu Station is a 7-minute drive or taxi ride away, and Beppu Ropeway Station is a 15-minute drive from the property. Jigoku-meguri Hot Springs can be reached within a 15-minute drive, while Umitamago Aquarium is a 20-minute drive away. Featuring seasonal ingredients, Japanese multi-course meals are served at the spacious dining room.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Free Wifi
  • Hot spring bath
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Asian

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Nadine
Canada Canada
“The onsen was amazing and staff were very nice and accommodating!”
Joey
Hong Kong Hong Kong
“Wonderful amd genuine people!! Special thank you to Maria, Sushma, Toyota and the extremely pleasant and strong gal who carried my luggages on her own and waited in the rain to send me off. They are the best and I shall be back! Breakfast and...”
Kevin
United States United States
“My wife and I have traveled fairly extensively in Japan over the last decade or so, and Matsubaya has become our favorite place to to go for a deeply relaxing stay. This is a place that we will return to again and again. The staff are exceedingly...”
Claudia
United States United States
“The room was amazing. The tatami room was so cool and the outdoor onsen was so pretty and perfect. There were so many amenities that I didn't expect that made the stay extra special.”
Sophia
Japan Japan
“Incredible views from our room. Private bath with a view the room. Delicious dinner. Very friendly staff especially the wait staff for our meals.”
Yumi
United States United States
“The room was spacious, the food was excellent, onsen was superb.”
Chun
Hong Kong Hong Kong
“Very helpful and accommodating staff. Exceptional services and attitudes. They even cleaned our car! Cleanly kept rooms and private baths, which are wonderfully furnished in different themes and types of onsen. Nice meals made with freshly picked...”
Wai
Australia Australia
“The Japanese room that we stayed has a private bath. The balcony view from the room is breathtaking overlooking the city and Beppu Bay The hotel offers 4 family bath free to use in addition to the public bath was a big plus point. My wife and I...”
Wai
Hong Kong Hong Kong
“Excellent hospitality Excellent facilities Very good food”
Zhenjiang
China China
“Dinner is awesome. Service is great. Staff could communicate in English and being very helpfel. Minibar at the lobby is fabulous. I have difficulty in finding parking place. I am sure it is clearly marked in Japanese. Unfortunately, I could not...”

Area info

House rules

Ryotei Matsubaya takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardJCBNICOSUC Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 8:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

The private-use common hot spring baths are available for 45 minutes per group. Baths are open until 23:30, and there is no need for a reservation.

Dinner is served between 18:00 - 20:00.

Guests must arrive at the dining area by 19:00 to eat dinner at this property. Guests who arrive after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 20:00:00 and 08:00:00.

License number: 761-37