GemSuites Riverside Serviced Apartments and Hotel, Nairobi

–Great location - show map
+169 photos
Scored 7.9
Rated good

Staff

8.9
  • Apartments
  • Kitchen
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking

You might be eligible for a Genius discount at GemSuites Riverside Serviced Apartments and Hotel, Nairobi. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at GemSuites Riverside Serviced Apartments and Hotel, Nairobi

Offering a year-round outdoor pool and views of the pool, GemSuites Riverside Serviced Apartments and Hotel, Nairobi is set in Nairobi. The hotel has a sun terrace and spa centre, and guests can enjoy a drink at the bar. Each room features an en-suite bathroom with a spa bath, while others have bathrobes and slippers. All units have a seating area for your convenience. Enjoy a cup of tea from your terrace or balcony. For your comfort, you will find free toiletries and a hairdryer. A flat-screen TV is featured. There is a 24-hour front desk at the property. Embassy of the Kingdom of the Netherlands is 250 metres from GemSuites Riverside Serviced Apartments and Hotel, Nairobi. The nearest airport is Jomo Kenyatta International Airport, 16 km from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Restaurant
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, American, Buffet

  • Free private parking available on-site

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
2 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Living room
2 sofa beds
Living room
2 sofa beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Martin
United Kingdom United Kingdom
“Good location, nice property and had good facilities.”
Fromharlem
United States United States
“Diverse selection compared to other hotels in Nairobi.”
Henya
Kenya Kenya
“Staff was friendly and tried to cater to my needs. Food was delicious. The bed felt like heaven.”
Lucille
United Kingdom United Kingdom
“Location Clean Elegance I love the rooms - spacious, bright and beautiful The stall are excellent - very respectful and ensuring your comfort. The staff scored 110% above excellent”
Kelvin
United Kingdom United Kingdom
“It’s clean, nice and quiet, has good food and all variety of drinks and above all excellent customer service. I will always go there as it the best hotel I’ve even been in Nairobi.”
Usayeed
United Kingdom United Kingdom
“The staff is among the friendliest, most helpful and welcoming I’ve come across. A great bunch of people.”
Shailendra
Mauritius Mauritius
“Spacious room, fabulous and helpful staff, nice environment, lots of amenities, excellent security, 24hr Restaurant”
Mike
Uganda Uganda
“Breakfast was good with variety of food. The location is not so bad if you are looking for a quiet place. The beds are very comfortable and the rooms are spacious. There is plenty of space in the room.”
Manasvi
Kenya Kenya
“The big rooms; great service; friendly staff; beautiful area; clean”
Mohammad
Kenya Kenya
“Great place but what listed on the booking website like balcony and AC not available which to me is not good”

Host Information

Company review score: 8.9Based on 104 reviews from 2 properties
2 managed properties

Property information

GemSuites Riverside is the very definition of ultra-opulence. This one-of-a-kind serviced apartment and hotel complex offers a new level of luxury living never before experienced in Nairobi. At GemSuites, we know that for busy travelers, balancing work and other priorities while away from home can be difficult. That’s why we have created a unique lifestyle proposition, that seamlessly integrates all aspects of your work and personal life and makes it easy, comfortable and stress-free to get it all done. With luxurious, spacious, fully-serviced suites & apartments, GemSuites has 24-hour reception and concierge services, daily housekeeping and laundry, and airport & city transfers. Additionally, for the busy executive, we provide complimentary Wi-Fi, meeting rooms, a business center and our unique GemSuites Business Services, a virtual office that can take care of all your administrative needs.

Neighbourhood information

GemSuites Riverside is located in the Rivers suburb, one of the last remaining "leafy suburbs" in Nairobi, and one of the most exclusive and sought-after neighborhoods in the city. Tree-lined streets are bordered with elegant town homes, lavish apartments, and modern office buildings. With its unique mix of both prime residential and commercial properties, GemSuites Riverside is a popular living destination for expatriates and affluent individuals. Riverside offers the enviable combination of peace and tranquility along with easy access to the very best attractions that the city has to offer. With its close proximity to the upscale Westlands business district, GemSuites Riverside provides access to some of Nairobi's finest dining, upscale shopping and top-notch schools and hospitals in the area.

Languages spoken

English,Swahili

Property surroundings

Restaurants

1 restaurant on site
Argenti Restaurant & Lounge
  • Cuisine
    Mediterranean
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian

House rules

GemSuites Riverside Serviced Apartments and Hotel, Nairobi takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
US$50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 06:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform GemSuites Riverside Serviced Apartments and Hotel, Nairobi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.