Get the celebrity treatment with world-class service at Hilton Astana
Set within Expo-2017 exhibition complex in Astana, Hilton Astana welcomes guests with a restaurant, rooftop bar with a city view and indoor swimming pool.
Every room at this hotel is air conditioned and is fitted with a flat-screen TV, minibar and seating area. Certain rooms feature a separate living room and access to the Executive Lounge for complimentary drinks and snacks throughout the day. A private bathroom comes with a shower, hairdryer and slippers. Free toiletries are featured.
There is a 24-hour room service at Hilton Astana. Other facilities include a business centre and a 24-hour fitness room. The on-site wellness spa offers massages, beauty treatments, saunas and a Turkish bath.
Bayterek Monument is 4.4 km from Hilton Astana, while Nazarbayev Universtiy is only 500 metres away. The nearest airport is Astana International Airport, 9 km from Hilton Astana.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.0
Facilities
9.0
Cleanliness
9.2
Comfort
9.1
Value for money
8.2
Location
9.4
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
Kai
Singapore
“The facilities were excellent and the staff was eager to please. But if they do not understand the issues, they should ask further until it is resolved or understood.”
Sandra
United Arab Emirates
“Very convenient location. The room was clean and above standard. Loved the swimming pool and sauna facilities. I will definitely return.”
A
Asseel
United Arab Emirates
“Location is perfect next to expo center and mega mall, good breakfast and very nice staff everyone were so helpful and friendly.”
Marina
Switzerland
“The shower was great, the room was spacious and well designed”
L
Liamm81
Kazakhstan
“Saipan was our waiter in Cloud 9 bar. He gave us exceptional service, always with a smile, and he even took our photos. Food was very tasty there! Overall, a really nice experience thanks to Saipan...thank you so much!! Oh, and the breakfast...”
Jo
United Kingdom
“Big variety of food choices for breakfast, Clean, quiet, comfortable.”
E
E
Thailand
“The room we booked was a deluxe/standard room but was so good it felt executive! We were so impressed with the size, facilities and the view! Breakfast was also delicious with lots of choice and options.”
T
Toby
United States
“The staff were great all day everyday. The Breakfast was soild. The lobby bar/resturant was the best. The serve drinks and food that is way better than anything in the hotel. Spa was good and the gym.”
M
Muslim
Kazakhstan
“Очень внимательное отношение персонала! Молодцы! Я был ограничен в передвижениипосле операции, но персонал сделал все что бы облегчить мое пребывание, предоставили номер для помощи ограниченных возможностей и всечески помогали и заботились! Спасибо !”
Gloomyday
Kazakhstan
“Классный номер ,очень вкусная еда , есть курилка на первом этаже + вид из номера это просто космос . Порадовала система обращения к сотрудникам отеля - на надо звонить просто пишешь в вацап и все .”
Hotel surroundings
Restaurants
3 restaurants on site
Park Kitchen
Cuisine
Local • European
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
Dietary options
Vegetarian
AXIS Bar
Cuisine
Local • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
Dietary options
Vegetarian
Cloud9
Cuisine
American • Asian
Open for
Dinner
Ambiance
Modern
Dietary options
Vegetarian
House rules
Hilton Astana takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Extra bed upon request
Free
Cot upon request
Free
6+ years
Extra bed upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
If you have booked a Half Board package, please note that dinner is served at the Axis Lobby Bar, which is open daily until 23:00. Unfortunately, we are unable to provide dinner service after this time.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
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