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About this property

All rooms at the Torgay Hotel are decorated in a modern style and feature free Wi-Fi, a work desk, air conditioning, and a refrigerator. The bathrooms come with a hairdryer. The Canister Bar serves Eastern and European cuisine, as well as local drinks and delicious beer. The Eurasia Shopping Center is a 3-minute walk from the Torgay Hotel, and the Defenders of the Fatherland Square is 0.9 mi away. The hotel is located 12 mi from Astana Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 twin bed
1 sofa bed
and
1 queen bed
or
2 twin beds
and
1 sofa bed
1 full bed
or
2 twin beds
1 sofa bed
and
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tolipov
    Uzbekistan Uzbekistan
    Junior suite was spacious. Bed was comfortable, sheets, bathrobes, towels were clean.
  • Aleksandr
    Estonia Estonia
    Located in 5-10 minutes of main bus routes. Big shopping center and market over the road. Quiet room on 3rd floor, good temperature when outside is around 0 degrees. Cleanliness.
  • Reem
    Saudi Arabia Saudi Arabia
    location was good close to mall/ Macdonald and many shops. price was reasonable good internet via Ethernet cable for zooming and vedio conferences. comfortable bed and room size.
  • Frozen
    Romania Romania
    It was quiet, clean and the beds were comfortable + your own AC in the room.
  • Loewe
    United Arab Emirates United Arab Emirates
    The Location. 10/10. From the airport bus ride #10 or #12. 200 tenge only. Go down Baiterek, and ride bus #40. Another 200 tenge .It will take you to the hotel. In front of Eurasia Mall. So very easy to find.
  • Runningfrommyself
    Switzerland Switzerland
    The 24/7 Reception and the staff in general are really helpful. Even if you don't speak Kasach or Russian, they will find a way to help you. The breakfast isn't expensive and meets the general needs. Below the hotel is a restaurant called...
  • Johannes
    Netherlands Netherlands
    Breakfast was just enough. good coffee. Bed was comfortable. Cleanness was excellent. Airconditioning was appreciated. Wifi was without connection issues. Close to shopping centre. “Walkable” distance to Astana centre. Outside a protected space...
  • Igor
    Russia Russia
    Great breakfast. You can order meals from a bar downstairs right into your room, and those meals are really large, tasty and reasonably priced. Friendly and helpful staff.
  • Natallia
    Belarus Belarus
    Останавливалась в отеле почти на неделю, все очень понравилось, номер чистый и комфортный, есть все необходимое, очень вежливый персонал и приятная цена.
  • Ilya
    Kazakhstan Kazakhstan
    Отель не первой свежести, но видно что следят за чистотой и удобствами

Hotel area info

House rules

Torgay Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

In case of early check-in (00:00-12:00) and late check-out (12:00 - 18:00) guests are required to pay an extra fee of 50% of the room rate.

Please inform Torgay Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.