Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive
- Sea view
- Garden
- Swimming pool
- Free Wifi
- Terrace
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
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About this property
Prime Beachfront Location: Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in Puerto Aventuras offers a private beach area and beachfront access. Guests enjoy an infinity swimming pool, sun terrace, and free WiFi throughout the resort. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and sea views. Additional amenities include balconies, terraces, and soundproofing, ensuring a relaxing stay. Dining Experience: The resort offers a family-friendly restaurant with French, American, Italian, Japanese, Mexican, and international cuisines. Guests can also enjoy a pool bar and themed dinner nights. Leisure Activities: Activities include yoga, fitness classes, snorkeling, and a waterpark. Free bicycles are available for exploring the surroundings. Nearby Attractions: Located 22 mi from Cozumel International Airport, the resort is close to Playa del Carmen Maritime Terminal and Tulum Archaeological Site.
Couples in particular like the location – they rated it 8.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Beachfront
- Airport shuttle
- Free parking
- Non-smoking rooms
- 9 restaurants
- Bar
- Private beach area
- Breakfast
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Guest reviews
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Guests who stayed here loved
- Austin
United States“Property is large and well maintained. Several different pools and restaurants off a wide variety depending on what you are looking for” - Jeff United States“The property was spacious but not too big. Well lit at night and the employees were always busy keeping the property clean of seaweed and trash.”
- Vicente United States“It was a great experience and great costumer service.”
Ana
Mexico“Everything. Was my 4th time staying there and they are always doing renovations. They had 3 new restaurants since my last stay. Excellent service from the staff and the rooms are very luxurious.”
Nduhaime
Canada“the faro for adult only was amazing. lots of choices. great view. never over crowded, waitresses were exceptional (elisabeth) knew our order by heart by the third day. very nice. we went back every morning and lunch. our room was very spacious,...”- Kadri
Estonia“Hotel was nice and cleaned, excellent wifi. Good food and variability in buffee and restaurants. Staff was very firendly and provided a quick service. Enough beach chairs to everyone, no need to go early in the morning, do not miss the spot,...” - Ana Mexico“Buena cocina, la idea de la alberca de agua corriente salva que no se tenga acceso al mar. Personal amable.”
- Erika Mexico“Falta algo de snaks en el Heaven.. En la zona de la alberca”
Roberto Mexico“Bonita playa para nadar y hacer snorkel , comida excelente en el restaurante francés , personal de la recepción excelente”- Oscar Mexico“Las cenas en los restaurant y tuvios una excelente cena inolvidable en la playa. atendida por los excelentes personal y excelente alimentos.”
Area info
Restaurants
- IPANEMA
- CuisineBrazilian
- AmbienceModern
- ZEN
- CuisineJapanese • Asian
- AmbienceTraditional
- FRIDA
- CuisineMexican
- AmbienceTraditional
- CIAO
- CuisineItalian
- AmbienceTraditional • Modern
- TORO
- CuisineSteakhouse
- AmbienceModern
- LE PETIT COCHON
- CuisineFrench
- AmbienceModern
- THE MARKET
- CuisineMexican
- AmbienceFamily-friendly
- IN-ROOM DINING
- CuisineInternational
- AmbienceFamily-friendly
- PIZZETO
- CuisineAmerican
- AmbienceFamily-friendly
House rules
Child policies
Children not allowed.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Infants from 0-3 years old are free.
All children from 4 to 17 years old extra charges apply.
When traveling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
