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Get the celebrity treatment with world-class service at Hacienda Santa Cruz Merida
Only a 20-minute drive from the historic centre of Mérida, Hacienda Santa Cruz is set in lush gardens and has 2 outdoor swimming pools. Rooms and facilities are located in the hacienda’s separate buildings. All the rooms are in the Casa Principal, the former country estate’s main house. Each room has a unique décor featuring colourful textiles or brightly-painted walls. They all have a ceiling fan and air conditioning, a dressing room and a private bathroom. The Casa de Maquina restaurant, located in the old machine house, has a terrace, bar and swimming pool, and serves Mexican and French-Creole cuisine, as well as Asian and Italian dishes. The Chichen Itza Mayan ruins are 130 km southwest of the Hacienda. The Uxmal ruins are about an hour’s drive to the south. Mérida international airport, with services to major Mexican cities, including D.F and Cancún, and international destinations, such as Miami, Houston and La Havana, is just a 10-minute drive away.
Distance in property description is calculated using © OpenStreetMap
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Availability
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Room type | Number of guests | |
|---|---|---|
1 large double bed | ||
1 single bed and 1 large double bed | ||
2 double beds | ||
2 single beds and 1 extra-large double bed | ||
Bedroom 1 extra-large double bed Living room 1 sofa bed | ||
2 single beds and 1 double bed and 1 large double bed |
Guest reviews
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Guests who stayed here loved
- Lupulosa
United Kingdom“The hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, Mayan village, and extensive grounds to explore. The old hacienda buildings have been tastefully integrated into newer ones creating a wonderful...” - Clinton United Kingdom“We booked last minute due to the place we were booked in at being absolutely awful. This place was relatively cheap but looked at least better than where we were. We were absolutely blown away by everything about this place. The room was amazing....”
- Elaine
United States“The grounds were beautiful, and the spa was a real treat.” 
Paula United States“Different hotel experience at a historical property. At night it was very impressive with the hanging lights. The food and staff were excellent.”- Juan
Uruguay“Hermosa hacienda reconvertida en hotel sobre el mar. Tranquilidad y el mar a 10 metros.” - Penna
Mexico“Las instalaciones, es un lugar muy amplio y bien conservado con historia muy interesante por saber.” - Jeff United States“The hacienda is very large with many great spaces including 2 pools, a cenote and great walking/biking paths. The service was the best part. We had a very responsive concierge to help with tours. And the other staff were very friendly.”
- Maria Mexico“La Hacienda es muy linda y la comida es rica pero al personal le hace falta mucho entrenamiento para servicio al publico . Algunos son muy niños y no tienen la experiencia. Que lastima porque la Hacienda tiene potencial y seria mas exitosa si su...”
- M
Spain“Everything. The site is absolutely gorgeous, staff are kind, food is delicious, prices reasonable.” - Ana United States“The staff was very friendly and helpful. The grounds and the room were beautiful. We would definitely stay here again.”
Hotel surroundings
Restaurants
- Restaurante #1
- CuisineMexican
- Open forBreakfast • Lunch • Dinner • High tea • Cocktail hour
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hacienda Santa Cruz Merida in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
