Hacienda Xcaret

–Excellent location – show map
+54 photos
Scored 9.6
Rated exceptional

Staff

9.8

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About this property

Elegant Accommodations: Hacienda Xcaret in Playa del Carmen offers an adults-only hotel with a swimming pool with a view, sun terrace, and lush garden. Guests enjoy free WiFi, bicycles, and a shared kitchen. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as a washing machine and TV. Additional facilities include a lounge, coffee shop, and outdoor seating area. Convenient Location: Located 17 mi from Cozumel International Airport, the hotel is near attractions like Xel Ha (27 mi) and Cenote Dos Ojos (30 mi). ADO International Bus Station and Playa del Carmen Maritime Terminal are 5 mi away. Guest Favorites: Guests appreciate the convenience for nature trips, lush garden, and attentive host.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • BBQ facilities
  • Tea/Coffee Maker in All Rooms

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
2 king beds
or
1 sofa bed
1 king bed
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Shlomit
Israel Israel
“a unique house very close to the xcaret parc. very welcoming owner.”
Jerry
United States United States
“The property is spacious but welcoming and very lush with plants everywhere”
Castellanos
United States United States
“The entire place feels peaceful and comfortable. The staff make you feel like family even their dog come out greet you. It’s nice to be close to nature. It was nice to hear the birds singing and the monkeys doing their thing on the trees. I got to...”
Angela
United States United States
“Our casita was lovely, but the grounds were exceptionally beautiful. The staff was extremely kind as well, walking us to nearest bus stops themselves when we wanted to go off property. A very serene stay, would absolutely recommend to others!”
Mikhail
Netherlands Netherlands
“Incredibly beautiful place! The room was very spacious, comfy and clean, with everything that we needed. The territory is very green with a clean pool and enough space to just sit there and relax in the shadow of the trees. It was a pleasure to...”
Maria
Chile Chile
“The place is very nice, the people are very friendly, the coffee is good, it is next to the parks. It exceeded my expectations.”
Dragana
France France
“Everything was so perfect, it was extremely clean, very beautiful hacienda same as you could see in the telenovelas, Glen was very responsive, host welcome us very well, de could see the monkeys it was extraordinary, and they have the cutest dog...”
Saad
United States United States
“Beautiful little piece of paradise, absolutely incredible!”
Josh
United States United States
“Amazing location. Beautiful property. Loved everything about it!”
Kristin
United States United States
“This was our second stay at Hacienda Xcaret and it was just as wonderful as we remembered! There is a sense of old-world charm throughout the gorgeous property, and the owners are wonderful. Our favorite part was the monkeys in the trees!”

Hotel area info

House rules

Hacienda Xcaret takes special requests – add in the next step!
Check-in
From 10:00 AM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 3:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaDiners ClubDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please inform Hacienda Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.