Hotel Caracol Puerto Morelos

–Great location - show map
+54 photos
Scored 8
Rated very good

Staff

9.2

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About this property

Comfortable Accommodations: Hotel Caracol Puerto Morelos in Puerto Morelos offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV, private entrance, and kitchenette with a coffee machine and kitchenware. Convenient Facilities: Guests can relax on the terrace or enjoy the outdoor seating area. The hotel provides a 24-hour front desk, tour desk, and free toiletries. Additional amenities include a shower and free toiletries. Prime Location: Located 25 km from Cancún International Airport, the hotel is a 3-minute walk from Playa Puerto Morelos. Nearby attractions include La Isla Shopping Mall (41 km) and Moon Palace (22 km). Guests appreciate the convenient location, attentive staff, and room cleanliness.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms

Property highlights

Top location: Highly rated by recent guests (8.9)

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Availability

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Room type
Number of guests
 
2 double beds
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
1 single bed
and
2 double beds
1 large double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Ione
United Kingdom United Kingdom
“The hotel is way more characterful than I expected. It's really beautifully done with lovely furnishings. There is also a big roof terrace with loungers that overlooks the mangroves and it feels very gorgeous and jungly. The location is just a few...”
Gideon
Canada Canada
“Staff were friendly, hotel was clean, location was great.”
Li
Canada Canada
“The room was very nice, in good condition, well-lit with attractive over-the bed lamps, bedside plug-in, hangers and a place to put luggage. A small frig and coffee maker were provided. Good water pressure and hot water. TV had good number of...”
Magdalena
Poland Poland
“Clean bright room, good localisation, tarrace space to sit in the evening”
Rachael
Canada Canada
“We are really glad to have found this little hotel, it's in a great location to walk wherever you need to go, short walk to the beach as well. It's clean, staff are helpful and friendly, has a nice relaxing deck area which we quite enjoyed. ...”
Cherryl
United Kingdom United Kingdom
“Great location. A little basic but in process of refurbishment. Could do with A few extras eg clothes aiders, extra towels, hairdryer”
Giovanni
Italy Italy
“Good stay - the value was worth the money, nothing more nothing less.”
Yldbee
United Kingdom United Kingdom
“Great location to beach and square. Hotel was clean, nice roof terrace and good bed. Flexible with baggage, we left bags in stora area after check out as we had a late flight”
Christine
Canada Canada
“Arrived late at night. Upon arrival, attendant had our reservation but the rate was higher than we originally booked. I showed him my email with the price and he agreed to charge us what we had agreed on originally.”
Brandon
Canada Canada
“The building is very cool and honestly deceiving from the outside. Very nice shared patio at the top and it was pretty quiet once the street restaurants closed on the street behind.”

Hotel surroundings

House rules

Hotel Caracol Puerto Morelos takes special requests - add in the next step!
Check-in
From 15:00 to 16:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

Please inform Hotel Caracol Puerto Morelos in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.