Hotel Nautilus

–Excellent location - show map
+26 photos
Scored 8.6
Rated fabulous

Excellent location!

9.4

You might be eligible for a Genius discount at Hotel Nautilus. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located just 4 blocks from Playa del Carmen Beach, this hotel offers an outdoor pool, free WiFi in public areas as well as free public parking. Each air-conditioned room has a private balcony. Hotel Nautilus is located in the heart of Playa del Carmen, only 3 blocks away from the shops and restaurants of 5th Avenue. Playa del Carmen Bus Station is also 3 blocks away. Each bright, functional room at the Nautilus offers a TV and a safe. It has a private bathroom with a bath or shower. Staff at the hotel’s 24-hour reception can provide information about the surrounding area. Xcaret Eco Park is a 15-minute drive away, while Cancun International Airport is 45 minutes away. The hotel offers parking space, only 7 spots subjected to availability due to its limited capacity. The city streets have parking meters in most of the roads near the hotel and does are free from 10 pm to 10 am.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Daily housekeeping

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 double beds
3 double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Shuo
China China
“Super friendly and helpful receptionist. He helped me to print out some documents.”
Christian
Germany Germany
“There was the carnival party on the plaza right next to the hotel, so it was very loud but that's not the hotels fault. our room was facing towards the pool so it was okay inside. At least the roads around the hotel were closed for cars. Apart...”
Essi
Finland Finland
“Cosy, clean, large room. Almost luxury bathroom compared to other hotels of the same price. The balcony was nice! In the morning, coffee was served at the reception for free (although I only noticed it on the last morning because it was not...”
Marcela
Slovakia Slovakia
“Quiet place close to the center. Basic, but clean and comfortable room. Coffee and tee at the reception.”
Senem
Germany Germany
“The location is perfect. so close yhe beach and city center. the receptionists who work mornings are so kind and friendly... when we ask something about th city, they always answered our questions patiently. I can't say the same the resepsionist...”
Virginia
Canada Canada
“Great place to relax. The front desk staff were extraordinary and looked after my every need, including directions for food, etc. I would definitely recommend this hotel. And the bed was decent.”
Mark
United States United States
“Staff was the best. I can't recall her name, but she is from Cuba and trying to practice as a doctor here in Mexico.”
Holly
Australia Australia
“Staff were lovely and very helpful. Pool was great”
Emma
Australia Australia
“The property was immaculate and felt very clean. The pool was also a nice touch and the small size of the hotel made you feel like a valued guest.”
Miriam
United Kingdom United Kingdom
“The location is close to Quinta Avenida but far enough to not hear all the noise and loud music (although the square close by can get a bit lovely /noisy, especially on weekends). The room is spacious and had a balcony, AC worked well, the shower...”

Hotel surroundings

House rules

Hotel Nautilus takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about US$27. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Nautilus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.