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Hgen Rooms & Suites

–Great location - show map
+30 photos
Scored 7.6
Rated good

Staff

9.6

Property highlights

You might be eligible for a Genius discount at Hgen Rooms & Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodation: Hgen Rooms & Suites in Los Mochis offers a sun terrace, garden, restaurant, and free WiFi. Guests enjoy air-conditioning, ensuring a pleasant stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine with brunch, lunch, dinner, and high tea. Breakfast includes continental and à la carte options with juice and pancakes. Convenient Facilities: The apartment features a paid shuttle service, beauty services, 24-hour front desk, concierge, and tour desk. Additional amenities include free on-site private parking, bicycle parking, and free toiletries. Prime Location: Located 13 km from Federal del Valle del Fuerte International Airport, the property offers garden views and is highly rated by guests.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Free parking
  • Room service
  • 2 restaurants
  • Family rooms
  • Breakfast

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Breakfast to go

  • Free private parking available on-site

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Christopher
Australia Australia
“The family who own the property couldn’t have been more helpful. The rooms were basic but had everything that was needed.”
Shashank
United Kingdom United Kingdom
“Amazing family run place, it is super clean and very pleasant, it is very close to the bus station and in a convenient location to get to the Chepe Express train station. I never felt like a guest but rather part of the family, I even got invited...”
Ryan
United States United States
“Quiet and comfortable and pet friendly and refrigerator in room”
Gabriela
Mexico Mexico
“Habitación comoda, céntrica, con aire acondicionado,zona tranquila cerca de la estación del chepe y del aeropuerto, los anfitriones muy amables.”
Graciana
Belgium Belgium
“La atención de los anfitriones fue muy buena, súper atentos y al tanto de nosotros. Realmente un muy buen alojamiento. Cómodo, sin ruido, cocina y baño muy limpios.”
Adolfo
Mexico Mexico
“La cercanía de dónde iba por medio de trabajo y que fue buena ubicación.”
Estibaly
Mexico Mexico
“La flexibilidad de los anfitriones con las mascotas”
Lisette
Netherlands Netherlands
“Schoon, alles wat je nodig hebt, flexibiliteit met inchecken.”
Deriaan
Mexico Mexico
“Excelente servicio por parte de las personas habitaciones muy limpias y muy bien equipadas Cuentan con todo lo nesesarrio”
Olga
Mexico Mexico
“Un lugar con excelente ubicación, el trato del personal excepcional, las habitaciones muy cómodas y limpias, la cocina deliciosa, una de las estancias que más he disfrutado.”

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants

2 restaurants on site
ANAHUAC MEXICAN FOOD
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Traditional
Restaurante #2

No additional info available

House rules

Hgen Rooms & Suites takes special requests - add in the next step!
Check-in
From 10:00 to 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 15:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 1,500 is required on arrival. That's about US$81. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
MXN 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
VisaMastercardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are allowed. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hgen Rooms & Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.