XscapeTulum

–Great location - show map
+96 photos
Scored 8.4
Rated very good

Staff

9.0

Property highlights

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About this property

Comfortable Accommodations: XscapeTulum in Tulum offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a terrace or balcony with garden or pool views, ensuring a relaxing stay. Dining Experience: The family-friendly restaurant serves Italian, Mexican, seafood, and steakhouse cuisines. Guests can enjoy brunch, lunch, and dinner in a traditional or romantic ambiance, with vegetarian, vegan, and dairy-free options available. Leisure Facilities: The hotel features a year-round outdoor swimming pool, lush garden, and outdoor seating areas. Additional amenities include a bar, fitness center, and free WiFi, catering to all guest needs. Prime Location: Located less than 0.6 mi from Tulum Bus Station and 23 mi from Tulum International Airport, XscapeTulum is near attractions such as Tulum Archaeological Site (3.1 mi) and Xel Ha (11 mi). Free on-site parking and a tour desk enhance the stay.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

Top Location: Highly rated by recent guests (8.2)

  • Free parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
Bedroom
1 queen bed
Living room
1 sofa bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
1 queen bed
1 king bed
1 full bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Linda
Sweden Sweden
“We loved everything about Xscape. Super helpfull and friendly staff. Big sized room (apartment) with our own pool. Everything feelt very modern and we really liked the design. We had our own microwave, fridge/freezer, coffemaker and there was a...”
Nancy
Mexico Mexico
“The room was super clean and everything was fresh. Great water pressure and just steps from the pool. The grounds were immaculate with beautiful tropical plants and setting. The front desk clerk, Jesus, was super helpful and was a native Spanish...”
Kate
Ukraine Ukraine
“It’s very nice hotel, very quiet and very good location.”
Beatrix
France France
“Very peaceful, green and charming boutique hotel. Great pool, breakfast available (wide selection at additional decent cost). Close to Main Street in central Tulum with many restaurants. Highly recommend!”
Ina
Bulgaria Bulgaria
“I had a fantastic stay at the hotel. Great value for the price! Lovely swimming pool and very well taken care of garden. I want to point my wonderful experience with the team that works there, especially Luis and Flor that works at the restaurant...”
Wet
United States United States
“The property is beautifully maintained, lush and green with tropical plants, with a big pool, and lovely outdoor restaurant/ bar. Truly a peaceful oasis. The rooms are large, clean with comfortable.beds and include a refrigerator. . Staff...”
Joel
United States United States
“It’s so much nicer in person. I also loved how quiet it was at night. So many great options for food and drink. Canova, La Pebeta and Crazy Fish Tacos for food. Batey (best mojitos for a great price) Quetzal for the best craft cocktails. Story...”
Oskar
United States United States
“The place is very satisfying to be at, including the room, pool area and restaurant-bar. Laid back atmosphere. Good time.”
Sean
United States United States
“The room and hotel were very nice! The room was quite large and the hotel's grounds were like a jungle oasis. The kitchen was well equipped and we were able to cook breakfast and dinner. They provided a nice crib for our baby as well!”
Caro
United Kingdom United Kingdom
“Amazing! An absolute oasis outside of the tourist resort vibe. Fantastic staff, attentive, kind and super helpful with itineraries and suggestions as well as immediately resolving and providing a room upgrade after my concern with the air con....”

Hotel area info

Restaurants

1 Restaurant On Site
Casa Mia
  • Cuisine
    Italian • Mexican • Seafood • Steakhouse • Local • International • Latin American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Dairy-free

Amenities of XscapeTulum

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

House rules

XscapeTulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform XscapeTulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.