Sutera Sanctuary Lodges At Kinabalu Park

–Excellent location – show map
+96 photos
Scored 8.3
Rated very good

Staff

9.1

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About this property

Located 5.2 feet above sea level, Kinabalu Park (WORLD HERITAGE SITE - UNESCO) offers accommodations on Mount Kinabalu, Malaysia’s first UNESCO World Heritage Site. It features a restaurant and bar. Rooms at Kinabalu Park feature locally made furniture and garden views. There are various type of accommodations provided which some of it is a 2-story room with a separate bedroom and living/dining area. Guests can go on a guided walk or trek along the nature trails at Kinabalu Park (WORLD HERITAGE SITE - UNESCO). Laundry and tour arrangement services can be arranged. Enjoy garden views while dining at the on-site restaurant. Room service is also available. Kinabalu Park (WORLD HERITAGE SITE - UNESCO) is a 2-hour drive from Kota Kinabalu’s city center.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Family rooms
  • Non-smoking rooms
  • Airport shuttle
  • Room service
  • Restaurant
  • Facilities for disabled guests

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Halal, Asian, American, Buffet

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
2 twin beds
and
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
Bedroom 3
2 twin beds
1 full bed
2 twin beds
and
1 king bed
2 twin beds
2 twin beds
and
1 king bed
1 full bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
10 bunk beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Julia
United States United States
“We stayed at the Hill Lodges. Room was clean and comfortable. Our stay included breakfast at the restaurant on site. Food was good. Overall it was a nice location to stay in Kinabalu park.”
Lee
Malaysia Malaysia
“When I faced some problems, the senior staff and manager acted immediately. The view at the resort is green and relaxing. Simple breakfast and good.”
Milan
Ireland Ireland
“beautiful location. .free upgrade to hill suite. huge comfortable bed. big room.. everyolthing was just perfect..”
Chen
Malaysia Malaysia
“variety and fresh breakfast, nice environment, walking distance. Room is cozy with fantastic view of Mount KK. The staff are helpful and approachable. The management was very understanding and kind, they allowed me to change my booking on the...”
Richard
United States United States
“The area is very unique and mountain (when you can see it) is beautiful. We stayed in Nepenthes King room as booking covers many different property types here. Room was in good location (Unit 12 at end), fairly private with deck next to the...”
Ilyas
Brunei Brunei
“- The stay at Nepenthes Suite King is excellent. There is wood burning fireplace inside the room.”
Smriti
Malaysia Malaysia
“I think breakfast spread was very good but since we were climbing Mount Kinabalu that morning I wish there would have been lighter options !”
Muhammad
Malaysia Malaysia
“Almost everything was amazing; the room, the view, breakfast, location, etc. On a plus point, they provide fire place service where you can call them to light up fire for heat in the room. Be mindful of the smoke smell. Alternatively, they also...”
Nazneen
Singapore Singapore
“We stayed for 3 nights at Nepenthes Suite. We were given the very last unit facing the forest in the Park. The room was spacious and very clean. Amenities provided was sufficient except that the pantry area was a bit small. We enjoyed the...”
Nur
United Kingdom United Kingdom
“The view of Mount Kinabalu from the Garden Lodge was breathtaking in the early morning, which is a plus when staying here! The staff at the check in counter was also very helpful, and the breakfast spread was amazing.”

Area info

Restaurants

1 Restaurant On Site
Liwagu Restaurant
  • Cuisine
    American • Malaysian • Local • Asian
  • Ambience
    Family-friendly • Traditional • Modern
  • Dietary options
    Halal

House rules

Sutera Sanctuary Lodges At Kinabalu Park takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
MYR 115 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
MYR 115 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Sabah parks entrance fee is applied for every guest. The fee for Malaysian and Non-Malaysian guests may vary. Please contact the property for more information. No cooking is allowed in the accommodations, besides we no longer provide BBQ equipment for guest to do own BBQ at the lodge. Please contact the property for more details. A Tourism Tax of MYR 10 net per room, per night applies to foreign passport holders arriving from January 1, 2023 onwards. This is collected by the hotel on behalf of the government upon check-out, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Kinabalu Park of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.