Sunway Pyramid Hotel

–Excellent location – show map
+24 photos
Scored 8.3
Rated very good

Excellent location!

9.1

Property highlights

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About this property

Located in the heart of Sunway Lagoon theme park and Sunway Pyramid shopping and entertainment mall, Sunway Pyramid Hotel provides 4-star accommodations. Union Pay is accepted here. Sunway Pyramid Hotel has direct access to Sunway Resort Hotel & Spa, which the hotel is part of. It is a 35-minute drive from Kuala Lumpur International Airport and 25 minutes from the city center by car. The property also offers access to the Bus Rapid Transit (BRT). These electric busses travel to Sunway-Setia Jaya, Mentari, Sunway Lagoon, SunMed, SunU-Monash, South Quay and USJ7. Modern and elegantly designed rooms are fitted with a satellite TV and a safe. A mini-bar and tea/coffee making facilities are provided for guests’ convenience, and Chinese tea is also available. Private bathrooms have a bathtub with overhead shower, hairdryer and free toiletries including toothbrush and toothpaste. Guests can surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on roller coasters, or shopping at Sunway Pyramid, home to over 900 stores. International dishes are served at The Resort Cafe restaurant and guests can unwind with a cocktail and live performances at the Lobby Lounge.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Private Parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry
Sunway Hotels & Resorts
Hotel chain/brand

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
1 king bed
and
1 bunk bed
1 king bed
and
2 queen beds
1 full bed
1 king bed
1 full bed
or
2 twin beds
1 full bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Wedad
Saudi Arabia Saudi Arabia
“We upgraded to subway lagoon resort It was so nice and comfortable”
Mohammed
Oman Oman
“Everything was amazing ,, great location around the theme park and mall shopping ,, highly recommend”
Josette
Seychelles Seychelles
“The room was clean every day. The bathroom was also very clean. Our room overlooked the water park, and it was very nice to wake up to this lovely view. very peaceful and quiet. Only went for breakfast once, and we paid a promo fee. In my...”
Sim
Malaysia Malaysia
“Booked a bigger room this time because there were three of us. Room was spacious and had a view of the street.”
Raya
Oman Oman
“Location close to the water park and connected with mall , very comfortable very clean”
Kelly
United States United States
“Proximity to the mall and the theme park were excellent. Room was spacious and comfortable and had connecting rooms, which is great for families.”
Lisa
Thailand Thailand
“Abo the mall and the location was very convenient!”
Mohammed
Saudi Arabia Saudi Arabia
“Everything is great once you are checked in until the smooth check out they even have an express check out box jut drop the room keys and you are good to go no queue or waiting for someone. The room facilities, AC, view clean and comfortable....”
Zein
Oman Oman
“Attached to a mall. Walking distance from the BRT.”
Adam
Australia Australia
“Amazing location next to the shopping mall and Sunway Lagoon. Check in and check out was very simple. Rooms were spacious, clean and modern with great facilities. The elevators were the best we've ever seen. We can't wait to return again. It was...”

Hotel area info

Amenities of Sunway Pyramid Hotel

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Private Parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry

House rules

Sunway Pyramid Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated guests with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor.

Please note that Sunway Lagoon Theme Park opens daily at 10:00 to 18:00.

The hotel is also a smoke-free property. Violators are liable to a fine of RM 400.

Please note that there are no connecting rooms.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.

Please note that guests may request for a late check-out, subject to the hotel's availability. Extra charges apply. Kindly contact the hotel directly for more information.

Please note that an extra bed is available for 1 additional guest, subject to availability. Additional charges apply.

Extra guests are subject to additional breakfast charges.

Please be informed that the hotel does not accept a third party payment card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodations and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sunway Pyramid Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.