Robertson Hotel

–Great location - show map
+66 photos
Scored 8.2
Rated very good

Staff

8.9

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Robertson Hotel in Naga offers family rooms with air-conditioning, private bathrooms, and views of local landmarks. Each room includes a work desk, seating area, free toiletries, and a TV. Essential Facilities: Guests enjoy free WiFi, a paid shuttle service, elevator, 24-hour front desk, concierge, and full-day security. Additional services include car hire, luggage storage, and free on-site private parking. Dining and Amenities: A buffet breakfast is available each morning. The hotel provides menus for special diets, housekeeping, and room cleanliness is highly praised by guests. Prime Location: Located 6.8 mi from Naga Airport and an 18-minute walk to SM City Naga, the hotel offers convenient access to local attractions.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • Free parking
  • Family rooms
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 twin bed
1 full bed
2 full beds
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Joia
Philippines Philippines
“We really enjoyed everything because the staffs were prompt and very accommodating. It was like a home away from home. They also were able to provide everything we need.”
Sean
Philippines Philippines
“Very nice, responsive staff. Hotel is very clean Beddings, towels are very clean Location is okay depending on your business. Easy access to public transport, restaurants, and stores.”
Careen
Philippines Philippines
“The staffs are extremely great in terms of customer service, plus beautiful smiling faces. We didn’t stayed long but we were satisfied during my family’s stay.”
Ismael
Philippines Philippines
“The staff have pleasing personality and excellent service”
Mellanne
Philippines Philippines
“The facilities available are great value - the breakfast buffet, gym and pool (to note with additional cost). The rooms are comfortable and space is just enough for sleeping.”
Aileen
Philippines Philippines
“Clean and very pleasant smell of the room. Very comfortable beds. Clean bath.”
Panghulan
Philippines Philippines
“Everything!! But apart from everything, a little story happened. I know the hotel is not liable to any losses but I lost my wallet like I dont know where but I am confident that it’s somewhere inside the hotel. Then they reached out to me that...”
Romeo
Philippines Philippines
“The location is great. There’s a convenient parking area, though not very large. It’s close to several restaurants, and the mall is just a minute away.”
Mark
Philippines Philippines
“It’s location is one of the best as it is not on the main street so not much traffic noise, but it is just a 3-5 minute walk to restaurants. Also just a 7-10 minute walk to the Minor Basilica of Peñafrancia.”
Nissi
Japan Japan
“The location is decent.Smooth check-in. The beds comfortable.The staff are amazing, especially the security guard who assisted us in going to our car while it's raining.”

Hotel area info

Amenities of Robertson Hotel

Great facilities! Review score, 8.2

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • Free parking
  • Family rooms
  • Breakfast

House rules

Robertson Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of ₱ 1,000 is required on arrival. That's about $16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
₱ 750 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Robertson Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Parking is subject to availability due to limited spaces.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

A damage deposit of ₱ 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.