- River view
- Swimming pool
- Free WiFi
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Non-smoking rooms
Cheapest option at this property with free cancellation for 2 adults, 1 child
Price for:
Free stay for your child
Free cancellation before 16:00 on 5 October 2025 Cancellation Free cancellation before 16:00 on 5 October 2025 You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee. Prepayment No prepayment needed – pay at the property No prepayment is needed. No prepayment needed – pay at the property
Breakfast included
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You might be eligible for a Genius discount at SureStay Plus Hotel by Best Western Gatlinburg. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Adjacent to Great Smoky Mountains National Park and 1.7 km from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave, small refrigerator, and cable TV as well as a private bathroom are provided in every simply appointed room. Extras include toiletries, towels, and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg. Great Smoky Mountains National Park is 400 m from the hotel, while Ober Gatlinburg Amusement Park tram lift is 9 minutes' walk away. Guests can visit Cataract Falls, which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Non-smoking rooms
- Free parking
- Facilities for disabled guests
- Free WiFi
- Family rooms
- 24-hour front desk
- Lift
- Breakfast
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Availability
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All available rooms
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Guest reviews
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Guests who stayed here loved
- Rossana
Canada“Stay was very good. The young attendant was getting acquainted to a new computer system and it took a little longer to check in. He was thorough ,very polite and completed our check in accurately. So we didn't mind. Would definitely go back!” 
Liudmyla
United States“friendly staff, convenient location, delicious breakfasts. We would like to stay at this hotel on our next trip”- Erin
United Kingdom“We stayed here for 2 nights during our trip to Gatlinburg, our room was the biggest we’ve had during our month long road trip in the states! We originally booked 1 night and had to extend because we were so happy with our room!” - James United States“Everything was amazing. the room was very comfortable, the breakfast was delicious. ....the bear was a little different but interesting.”
- Harry
Ireland“Breakfast was whopper. Beds comfy. Great shower. Nice balcony over river.” - Ryan United States“Great value for the price. Right next to the entrance to the Smokey Mountains National Park, walking distance to restaurants, great setting with the balcony over the stream, and great breakfast.”
- Richard United Kingdom“Pleasant view from the balcony. Breakfast was outstanding. Undercover parking welcome due to heavy rain.”
- Johanna
South Africa“Great location, walking distance from all the main attractions and shops. Nice view overlooking the creek. Good value for money. Good breakfast spread, with scrambled eggs and bacon the one morning and scrambled eggs and turkey sausages the next...” 
Richard
New Zealand“Super friendly and accommodating staff. The property, while older is very well maintained and clean. We had adjoining rooms which was nice. Really nice with balconies overlooking the river. Great breakfast with plenty of options. The Guy who runs...”- Brian United States“The room was the perfect size and the cleanliness was great! Definitely will be choosing this hotel again for another vacation. The staff was kind and we had no issues whatsoever besides a bear getting into the trash can outside haha.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SureStay Plus Hotel by Best Western Gatlinburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
