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About this property

Elegant Accommodations: Crystal Holiday Ha Long Hotel in Ha Long offers a 4-star experience with a rooftop swimming pool, terrace, restaurant, and free WiFi. Private check-in and check-out, a 24-hour front desk, and concierge services ensure a comfortable stay. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, fireplaces, and sea views. Additional amenities include a work desk, free toiletries, and soundproofing. Free on-site private parking and a tour desk enhance the convenience. Dining Options: Guests can enjoy a variety of breakfast options, including continental, American, buffet, Italian, full English/Irish, and vegetarian. The restaurant serves a diverse selection of cuisines, catering to diverse preferences. Prime Location: Located a 5-minute walk from Bai Chay Beach, the hotel is 25 mi from Cat Bi International Airport. Nearby attractions include Ha Long Queen Cable Car (1.4 mi) and Sun World Ha Long Park (1.3 mi).

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.8)

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, American, Buffet

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
2 queen beds
2 queen beds
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Abigail
Australia Australia
It’s close to Sun World Park and the Ha Long International Cruise Port, so everything is within reach. My family especially enjoyed having breakfast here before heading out — such a perfect start to the day.
Margaret
United States United States
The on-site restaurant served excellent food! We ended up dining there several times because everything was fresh, flavorful, and reasonably priced.
Alyssa
Australia Australia
Our room was spotless, modern, and smelled fresh every day. The bed was super comfortable, and the air conditioning worked perfectly.
Yasmin
United States United States
The hotel is perfectly located — close to everything yet quiet at night. The wide, easy-to-drive roads made getting around super convenient.
Michael
United States United States
The hotel has an elevator, which made it so much easier for my child in a wheelchair. I’m usually very particular about accessibility, but the staff provided thoughtful assistance throughout. It really made a difference.
Darcy
Australia Australia
I was really impressed with how fast and professional the reception team was in arranging a change for our cruise tickets.
Moises
United States United States
I appreciated the discount voucher for my next visit.
Reginald
United States United States
I arrived late, but the staff still welcomed me warmly and helped with everything.
Deana
United States United States
All the plants made the air feel cooler and the vibe more relaxing.
Hector
United States United States
It felt like I was genuinely cared for the whole time I was there.

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1

No additional info available

House rules

Crystal Holiday Ha Long Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Check-out
From 1:00 AM to 11:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.