Eliana Ruby Hotel & Travel

–Excellent location - show map
+37 photos
Scored 9.6
Rated exceptional

Staff

9.9

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Lift

Property highlights

  • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

  • Great Food: Meals here are highly recommended

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 large double beds
1 large double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Subhankar
India India
“The staff were wonderful and very helpful!!! Breakfast was also good. Kudos to Anna and her team!”
Martin
United Kingdom United Kingdom
“Super friendly and helpful staff: thanks Anna, Jessica, and Vova! The room are spotless and the bed is one of the most comfortable ever (new mattresses in the autumn of 2025!) And the location is perfect - right in the heart of the old quarter,...”
Akira
Japan Japan
“Great hospitality with young and bright staff. Excellent breakfast. Located at interesting market type street.”
Yara
Germany Germany
“This was the best hotel during our multiple stays in Hanoi. It was clean, the staff was super nice and accommodating and the beds were very comfortable. The breakfast was awesome with lots of options! The hotel is very central with a cute cafe...”
Jay
Australia Australia
“Great location, unbelievable friendly service, great breakfast with plenty of options to choose from, Clean with late check up option, couldn't ask for more.”
Ira
France France
“Most amazing staff that will get out of their way to help you out with basically anything you’d need 24/7. The location is more than perfect in the old city with the “hassle” all around and my room was quite calm. I loved my stayed there and the...”
Juan
France France
“An amazing breakfast! We were able to take a shower later after the check out”
Karen
Australia Australia
“The location, the staff were exceptional and the cost”
Alina
Spain Spain
“Great location, comfortable bed, clean bathroom, outstanding breakfast and the nicest, kindest and most helpfull staff I have ever met. Not only I stayed here, I am also coming back again in a few days!”
Jan
Poland Poland
“The whole staff is working to feel like at the best home. Good breakfast, hotel situated at the heart of Hanoi but there is no noise from never falling asleep city.”

Hotel surroundings

Restaurants

1 restaurant on site
Nhà hàng #1
  • Cuisine
    American
  • Open for
    Breakfast
  • Dietary options
    Vegetarian

House rules

Eliana Ruby Hotel & Travel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.