Lotusama Central Hanoi Hotel

–Excellent location – show map
+52 photos
Scored 9.4
Rated wonderful

Staff

9.9

About this property

Prime City Center Location: Lotusama Central Hanoi Hotel in Hoàn Kiếm offers a 4-star experience in the city center. Guests enjoy easy access to key attractions such as Hanoi Old City Gate (8-minute walk), Hoan Kiem Lake (12-minute walk), and the Imperial Citadel of Thang Long (1.2 mi). Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with bidets, and city views. Additional amenities include balconies, terraces, work desks, and free WiFi. Family rooms and full-day security ensure a comfortable stay. Dining Options: The hotel serves American, buffet, and Asian breakfasts with local specialties, warm dishes, juice, cheese, and fruits. Dining options include room service and a tour desk for exploring the city. Convenient Facilities: Guests benefit from a terrace, paid airport shuttle service (14 mi from Noi Bai International Airport), elevator, 24-hour front desk, concierge, housekeeping, bicycle parking, and luggage storage.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Room service
  • Elevator
  • Laundry
  • Air conditioning

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

Breakfast Info

Asian, American, Buffet, Breakfast to go

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
or
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 twin bed
and
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Sofyan
Indonesia Indonesia
“Located in the Old Quarter of Hanoi, and close to every sight seeing attraction in the city. Found a local food stall that open until really late, so for sure its really a bonus for supper chaser after a good night out.”
Gorka
Philippines Philippines
“Loved the service of the staff, especially Chloe she really made an effort to ensure that we had great tours and also made our transfer seamless”
Leena
Thailand Thailand
“Location, right at the old quarter with shops and restaurants. Mrs Chloe and her team are very kind and friendly, we were upgraded in order to stay in twin beds room. Breakfast is very good with options and variety.”
Jachin
Philippines Philippines
“Love the hotel and the service. Very near everything!”
Nicole
Colombia Colombia
“Chloe is such a great admin!!! Helped us in anything we could need! Location, cozy clean”
Pooja
India India
“we stayed here for 2 days and there I met Chloe( hotel staff), she is so friendly & helpful. I forgot my rings over there. I called her & she keep my rings safe until I reached back to collect. I m very thankful to Lotusama staff. Location is...”
Radena
United Kingdom United Kingdom
“Perfect location, we were upgraded to a better room, Chloe was so welcoming and helpful. The room was nice and clean.”
Ishita
India India
“Our stay at Lotusama was absolutely fantastic! The rooms were spotless, beautifully designed, and incredibly comfortable. The staff were exceptionally courteous and friendly throughout our stay. A special thanks to the wonderful manager, Chloe,...”
Rupert
New Zealand New Zealand
“Beds are clean and comfortable. Chloe was very helpful and gave good recommendations.”
Andrew
Australia Australia
“Great location, the staff (chloe, Kenny, happy, huy ) were always friendly and helped with any request. The rooms were very clean.”

Hotel area info

House rules

Lotusama Central Hanoi Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.