Queen Cafe Hotel

–Excellent location - show map
+31 photos
Scored 9.5
Rated exceptional

Staff

9.8

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as free WiFi, work desks, and flat-screen TVs. Additional comforts include balconies with city views, parquet floors, and free toiletries. Dining Experience: The modern restaurant offers Asian and European cuisines with vegetarian options. Breakfast includes local specialities, warm dishes, fresh pastries, fruits, and juices. Guests can also enjoy room service and a variety of menus catering to special diets. Convenient Location: Located in Hanoi city centre, the hotel is less than 1 km from Hanoi Old City Gate and Hoan Kiem Lake. Nearby attractions include Thang Long Water Puppet Theater and Ho Chi Minh Mausoleum, each within 2.4 km. Noi Bai International Airport is 24 km away. Exceptional Service: Highly rated for its attentive staff and excellent service support, the hotel provides a 24-hour front desk, concierge, and tour desk. Additional amenities include a terrace, balcony, bicycle parking, and free WiFi throughout the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Garden
  • Room service
  • Breakfast

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Full English/Irish, Vegetarian, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Pamela
Australia Australia
“We had a lovely stay at the Queen Cafe Hotel. The facility was clean. We truly appreciate that we were given bottles of water daily and fresh towels on our second day even if we didn’t asked for it. The staff were amazingly helpful. Definitely...”
Günther
Germany Germany
“it’s a very clean hotel, we felt very comfortable, the staff was very friendly and helpful. I even booked this hotel twice because i really enjoyed my first stay.”
Romina
New Zealand New Zealand
“Everything!! Location, cleanliness and most important is how nice the staff is, they were lovely!! They helped me to book a car to the airport early morning, they upgrade me to a better room because it was my last day in Vietnam and they...”
Eleanor
United Kingdom United Kingdom
“The service at the Queen Cafe Hotel was exceptional throughout. Despite us arriving via sleeper bus at 1:30am, there was still a very friendly member of staff waiting to check us into our room. Our room was cleaned every day with fresh bottles of...”
David
Switzerland Switzerland
“It's a nice, small hotel in the Old Quarter. Our room was made up daily, everything was clean. The beds were comfy as well. The location is great, it's on a quite street. You just need 5 walking minutes to the central area with a lot of bars,...”
Maya
United Kingdom United Kingdom
“I had an amazing stay here for my trip to Hanoi! The staff were incredibly warm and friendly, especially Henry who provided great recommendations and information about the local area. Very conveniently located, only a short walk from the old...”
Julia
Poland Poland
“Cozy, spacious and comfortable room in Hanoi ;) The location is great, just few minutes from all restaurants and street food in the Old Quarter. One of the highlights is the hotel staff - Henry was super helpful and supported me in organising...”
Liri
Israel Israel
“In central area, nice host and good room and facilities”
Julia
United Kingdom United Kingdom
“Very friendly and helpful staff. Location also very good. Nice and clean room, the only thing to note is the double room doesn’t have a window to the outside which can be quite disorientating. But a nice stay overall!”
Vanessa
Germany Germany
“This is a newly opened hotel, so everything from rooms, furniture and bathroom facilities is new. The owner Henry and his staff are very kind, forthcoming and would support you in any questions/problems you might have. I got a free upgrade for my...”

Hotel surroundings

Restaurants

1 restaurant on site
Nhà hàng #1
  • Cuisine
    Asian • European
  • Open for
    Breakfast
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

Queen Cafe Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 500,000 is required on arrival. That's about US$19. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay debit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

A damage deposit of VND 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.