Sheraton Hanoi West

–Great location - show map
+72 photos
Scored 8.6
Rated excellent

Free Wifi

8.9
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free Wifi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk

About this property

Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive, and connect. Sheraton Hanoi West features 390 modern guest rooms and suites, as well as 120 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Bright interiors, stylish essentials, and floor-to-ceiling windows are complemented by soft finishes and light wood tones to enable transformative journeys. Located in a quieter part of the city, Sheraton Hanoi West is just a 30-minute drive from Hanoi’s Noi Bai International Airport, ideal for travelers seeking a convenient and highly accessible place to stay.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • Bar
Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Asian, American, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 queen bed
2 twin beds
1 king bed
and
1 queen bed
1 king bed
2 twin beds
and
2 king beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Hang
Vietnam Vietnam
“- Checkin and checkout procedures are easy and fast. Good breakfast with different choices. And I love the bathroom amenities and hot shower. - Room is big and very clean. - Location is far from the downtown but it seems to be convenient to get...”
Sandi
Oman Oman
“The staff were wonderful Rooms cleaned every day Bathroom products of a good quality Three complimentary pieces of laundry a day is so welcome when you are staying for work”
Elaine
Canada Canada
“Location is great for my purpose. Beds are awesome and comfortable. Like access to the spa and gym.”
Jiahn
Taiwan Taiwan
“Having breakfast always at Regency Club Lounge with excellent reception and heartly services over the 11 days of stay, leisurely with long duration of operation hours. Highly recommended for Club Access option.”
Trisya
Indonesia Indonesia
“The staff were helpful and friendly, but check in is confusing due to 'deposit'. Room is spacious.”
Lingxuan
Germany Germany
“I had a wonderful stay at this hotel. The entire place was clean and well-maintained, creating a very comfortable atmosphere. A special thanks to Janny at the front desk—she welcomed me with the warmth and kindness of an old friend, which made my...”
Brendon
New Zealand New Zealand
“Breakfast was good and in a good location, plenty of variety some of the food had gone a bit cold though.”
Van
Vietnam Vietnam
“Really near MyDinh stadium, great for when you need to attend events there as its about 10mins walk”
Arben
Kosovo Kosovo
“Overall was a greater experience staying at Sheraton West. Breakfast was diverse and plenty options. Staff was happy and positive in every aspect. Management was on point. Especially want to mention the bartender Son which was the nicest guy in...”
Shadfar
Australia Australia
“Lovely hotel located in one of good areas of Hanoi. Friendly and polite staff ready any time to help. My family and I really enjoyed staying there. Highly recommended hotel.”

Hotel area info

Restaurants

1 Restaurant On Site
The Market
  • Cuisine
    Japanese • Korean • Pizza • Seafood • Steakhouse • Sushi • Thai • Vietnamese • Local • Asian • International • Grill/BBQ
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Sheraton Hanoi West takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Extra bed upon request
VND 500,000 per child, per night
Crib upon request
Free
5+ years
Extra bed upon request
VND 500,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hanoi West of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.