Hotels near Elm Park, London

Location was great for what we required and staff were fantastic

⭐⭐⭐⭐⭐ A truly exceptional experience – highly recommended! From the moment we arrived at the hotel in Ilford, we felt genuinely welcomed and taken care of. We travel often, and it’s rare to find a team that combines professionalism, kindness, and attentiveness at such a high level — but here, everything aligned perfectly. Upon check-in, we were warmly greeted by Ejaz, who immediately made us feel at home. He was kind, helpful, and very responsive to our needs, going out of his way to ensure that everything was smooth and seamless. You can tell when someone is doing their job with heart — and Ejaz clearly takes pride in delivering great service. 👏 Our rooms were spacious, clean, and extremely comfortable 🛏️. The bed was perfect, the temperature was ideal, and all amenities were present. After a long day of travel, it was the ideal place to rest. The overall ambiance of the hotel is calm and welcoming — exactly what we were looking for. The next morning, due to an unexpected situation, we found ourselves in need of an additional night — but without a reservation. We were a bit stressed and unsure how this would go… But to our surprise, the manager, Mr. Kalam, stepped in with incredible generosity and efficiency. 🙌 Not only did he arrange the exact same rooms for us with no hassle whatsoever, but he also offered us complimentary breakfast as a kind gesture. That level of flexibility and customer care is rare and deserves to be highlighted. 🥐☕ A real example of service excellence. Another major plus: we were able to park our car right in front of the hotel, which in the UK is no small feat! 🚗 They even took the time to guide us and help us with the logistics, which made things even easier and stress-free. Between the quality of the rooms, the outstanding service, the attentive team, and the overall comfort, this hotel far exceeded our expectations. Everything from the reception to the checkout felt sincere and smooth.

Daily room service was excellent. Very comfortable beds, tea/coffee facilities were always well provided. So for that we say Thank You to Gosia, who we often saw in the corridor going about her work with a welcoming smile and greeting. Thanks also goes to Monica on Reception, always helpful with any enquiry we had and witty young Mason who served us perfectly in the bar and for our food orders, especially attentive on the evening we had my mum join us for dinner, super service. Hats off to the chef - food menu had good choices and everything we ordered was delicious.

Staff super friendly and helpful. Location is perfect. Easy access to bus stops and train station. Loved room 101, big room and bathroom!

Small room but very comfortable, with nearby transport link.

Great place to visit central London