
From
PolandI wanted to express my sincere appreciation for the exceptional service I received from the staff during my stay. Firstly, I am grateful to our driver, Mr. Prakash Singh, who not only assisted us with our luggage but also ensured our journey was comfortable. The reception team, especially Mr. Ashish Basumatary and Karan, were incredibly helpful. They helped me find my lost jacket and patiently answered all my questions.
In the restaurant, Neha and Mr. Gurmeet, the restaurant manager at Feast, provided outstanding service. Neha made sure we were well taken care of and comfortable, while Mr. Gurmeet helped us with dinner reservations. I must also commend the laundry and housekeeping team, Mr. Manoj and Sivappa, for taking great care of my room and belongings. Special thanks to Namita for giving me a wonderful spa and massage experience.
I believe Sheraton should recognize and reward these employees for their outstanding work ethic. It's not easy to find such dedicated and helpful staff. Despite any challenges they might face, they always greeted us with a smile. The food was exceptional, blending Kenyan and Indian flavors, giving me a taste of home. I especially enjoyed the authentic chai.
I am so impressed with the team and the hotel that I am already planning to return to India, God willing, just to experience their excellent service again. This trip was my first to India, and thanks to this team, it was a truly pleasant and memorable experience. To the staff: please continue your fantastic work. I sincerely pray that you will achieve incredible things in the future. Thank you for serving me so well. :)