Spa hotels in Cairo

Nice fresh property and exceptional staff and service, Madonna from guest service and Omar - waiter from all day dinning was really good and provided us with great service

Service, food, house cleaning

Everything are amazing, services, customer service, after sales services, food, clean, Landry,

The hotel is very nice and spacious, but it lacks some things to become like the rest of the group’s hotels, because I have visited several hotels for Jazz. Overall, thanks to all the staff, and thanks to Youssef at the reception and Mr. Mohamed Aboutrika.

Sparkling New Gem with a Warm Welcome: A Review of Joel Plaza Aqua Park From the moment I stepped through the doors of the brand new Joel Plaza Aqua Park, I knew I was in for a treat. The air buzzed with that fresh, untouched feeling that only a truly new establishment can offer. Everything gleamed, from the polished floors to the stylish, modern décor. My experience was made even smoother by the incredibly accommodating staff. Arriving a bit earlier than the standard check-in time, I was greeted with genuine smiles and a willingness to help. To my delight, they were able to grant me an early check-in without any fuss, allowing me to settle in and unwind after my journey. This thoughtful gesture truly set the tone for a relaxing stay. Beyond the impressive facilities, the employees were genuinely very nice people. Every interaction, from the front desk to other hotel staff, was met with warmth, professionalism, and a genuine desire to ensure my comfort. They were attentive without being intrusive and always ready with a helpful suggestion or a friendly smile. This level of genuine hospitality truly elevates the entire guest experience. While the hotel is brand new and still likely finding its feet in some minor aspects, the overall impression was overwhelmingly positive. The combination of pristine facilities and the exceptionally kind and helpful staff makes Joel Plaza Aqua Park a standout choice. I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and thoroughly enjoyable stay. I have no doubt that Joel Plaza Aqua Park will quickly become a favorite for travelers visiting the area.

The hotel is very clean and very high class, the staff are very helpful and polite specially Mr. Mohamed Magdy who helped me so much with preparing my online meeting in the room and he did it with his heart thank you Mr. Mohamed and thanks for Waldorf staff for this great experience

Wonderful view… the photos is really and not fake, we enjoyed everything here and don’t forget them to ask about the tours❤️